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Bixpy K-1 Outboard Kit with SUN80 Solar Panel

Explore further, effortlessly - Power your adventures with endless energy.

Unleash freedom on water - Navigate with ease, anywhere, anytime.

Compact power, vast horizons - Transform any watercraft into an expedition vessel.

Embrace the tranquility of nature - Quietly glide through serene waters.

NEED HELP? Text or Call: (984) 777-9825

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DETAILS

Installments By Afterpay

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in-store. Installment options vary by store and can be used on orders over USD 50, including discounts, shipping, and taxes. You must be over the age of 18, reside in the US, and be paid in USD to use Shop Pay Installments. Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau. Note: To use Shop Pay Installments you need a US shipping address.

Installments By ShopPay

Please note that a higher initial payment may be required for some purchases. Pay later in 4 installments complete Terms. For CA residents loans made or arranged pursuant to a California Finance Lenders Law license.

Apply for Commercial Financing

CAN'T FIND ADD-ONS OR ACCESSORIES? Text or Call: (984) 777-9825

DESCRIPTION

Elevate Your Watercraft Experience with the Bixpy K-1 Outboard Kit

Discover unparalleled freedom and efficiency on the water with the Bixpy K-1 Outboard Kit, a marvel of jet propulsion technology tailored for those who seek adventure without limits. This kit not only propels you into the heart of your explorations but does so with unmatched efficiency and adaptability.

Important Note: The kit does not include a mounting adapter. Please purchase one that fits your specific watercraft for a complete setup.

Features at a Glance:

  • Powerful Thrust: Experience dynamic mobility with 33lb of thrust from the compact Bixpy K-1 Motor, offering silent, efficient propulsion in a sleek, rugged aluminum housing.
  • Enduring Battery Life: Includes the PP-378 Outboard Battery (Version 4), ensuring long-lasting power for extensive exploration.
  • Solar Charging: The SUN80 Solar Panel extends your adventures by recharging your battery in sunlight, without the need to pause for a charge.
  • Broad Compatibility: Fits a wide array of personal watercraft, from kayaks to inflatable pack-rafts, ensuring a seamless integration with top brands.
  • Smart Control: Enhance your experience with the Bixpy App, allowing for easy updates and control over your propulsion system.

Additional Features:

  • Extended Run Time: Enjoy up to 80 minutes at top speed or 12 hours at lower speeds.
  • Lightweight Design: At just 10 lb, including battery and motor, it's designed for easy handling and transport.
  • Quick Release: The motor detaches quickly with a single bolt for convenience.
  • Enhanced Speed Control: Reach maximum speed instantly with the warp speed feature and navigate through 12 forward and 3 reverse speeds using a wireless Bluetooth remote.
  • Durability: Waterproof, dirt-proof, and built with corrosion-resistant components for longevity.
  • Safety First: The outboard power pack and remote are buoyant, preventing loss of water.

For over the years, Bixpy has led the charge in watercraft motorization, transforming personal water adventures worldwide. The Bixpy K-1 Outboard Kit isn't just an upgrade; it's a revolution, offering the power, versatility, and endurance needed to explore new waters, extend fishing sessions, and navigate effortlessly. Your adventure awaits – power it with Bixpy.

SPECS

Includes:

  • Bixpy K-1 Motor
  • Bixpy Outboard Battery V4 (378 Wh)
  • SUN80 Solar Panel
  • Wireless Remote Control
  • Magnetic Kill Switch with Floating Leash
  • Universal 100 - 240V Wall Charger
  • Allen Key to open the propeller shroud for cleaning and repairs
  • 5ml Tube of Di-electric Grease
  • Quick Start User Manual
  • Bixpy Vinyl Decal

Specifications:

  • Combined Weight of Motor and Battery: < 10 lb
  • Motor Size: L 9.05" (230mm) x W 3.15" (80mm) x H 6.32" (160mm)
  • Motor Output: 450 watts - 33 lb of thrust
  • Cable Length: 60" (150cm)
  • Depth Rating: 100 ft (30 m)
  • Battery Output: 25.2 V - 378Wh
  • Battery Size: L 12" (304mm) x W 9" (228.6mm) x H 3.5" (88.9mm)
  • SUN80 Solar Folded Size (5 folds): 17" x 15" x 1.25" (420 mm x 380 mm x 32 mm)
  • SUN80 Solar Open Size: 17" x 63" x 0.4" (420 mm x 1600 mm x 10 mm)
  • SUN80 Output Voltage: 36.0 V
  • Output Current: 2.2 A max
  • Total Output: 80 watts

K-1 User Manual

PP-378 User Manual

MANUFACTURER SHIPPING | RETURNS | WARRANTY

Shipping

  1. Shipping is Free on all continental US orders.
  2. In-stock orders are typically shipped out the next business day via Fedex/UPS/USPS. Please allow 5-7 business days for your order to arrive and depending on your location, the duration may vary. If there is an unexpected delay or if any item is on back order, we will email you to let you know.
  3. Signature on Delivery: All orders over $300 will require a signature on delivery. If you wish to waive the signature requirement, you must indicate that in the COMMENTSection of your order. By waiving a signature as proof of delivery, you accept responsibility and liability for any potential damage, loss, or theft of your order AFTER your order has been delivered to your shipping address and/or upon which a delivery confirmation has been issued. Once your order has been shipped, you will receive a delivery notification with a tracking number which will allow you to track and manage its delivery.
  4. Requests for a Signature Confirmation cannot be removed or added once your order has been shipped.
  5. Requests for an address change, once your order has been shipped, will incur a Delivery Change fee of $15.00 and ONLY if it is allowed by the Courier Service, so please ensure the delivery address indicated on your order is complete and correct.
  6. We do not ship to P.O. boxes or APO/FPO addresses. Contact us if you have special circumstances.
  7.  International customers (outside the USA) are responsible for paying the import and customs duties if applicable.
  8.  We are not responsible for damaged, lost, or stolen items due to any parcel service faults. We will do our best to resolve the issue with our shipping carrier but cannot make any warranties.
  9. Express shipping services with specific delivery dates and times are NOT guaranteed by shipping carriers and will not be refunded if your order is not delivered in the time frame specified on your order. Delivery dates indicated on paid express service do not reflect non-delivery dates due to holidays. Please contact us before you pay for express shipping for urgent delivery requests.

Returns

We want you to be 100% happy with your purchase and if for whatever reason, you are not satisfied with your order, we will do our very best to change that. However, please keep in mind that the shipping regulations of lithium-ion batteries are more strict and complicated than other products and as such, impose certain restrictions on our ability to accept returns and exchanges.  

  1.  Purchased products that have not been shipped can usually be canceled without any penalties. Please contact us immediately for instructions and details.
  2.  Products received, that have not been opened (remain in their original packaging and seal) may be returned for a refund or store credit less a 10% restocking fee and shipping costs. To receive proper credit on your eligible return, please contact us for a Return Authorization within 30 days of receiving your order. We do not accept returns after 30 days.
  3. Purchased products which have been USED are not eligible for a refund and cannot be returned.
  4. Products received as damaged or malfunctioned may be exchanged or returned for a refund or store credit.  If an item arrives damaged, please contact us IMMEDIATELY at 1-866-249-7910 or info@thrillseekergear.com. We will not accept returns on damaged items within 7 days of receipt.
  5. Malfunctions due to neglect and/or misuse are not eligible for a refund, exchange, or credit. You must contact info@thrillseekergear.com for instructions on how to return your item for diagnosis and repair. Shipping costs for returns and repairs are the responsibility of the purchaser.
  6. We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping fee will be deducted from your refund.
  7. Address for returns:  Bixpy LLC., 7398 Trade St. San Diego, CA 92121, USA. Attn: Returns. Indicate your Order number in your return.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost items that you ship to us. If you are asking for a shipping label through a third-party service such as Amazon or Walmart, the price of the label will be deducted from the refund given. 

DELIVERY AND DAMAGED SHIPMENTS

Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. However, we do encourage you to open and fully inspect the item for damage or defects within 7 days of receipt. If you do not call us within 7 days of receipt of the item to let us know of any possible damage, we will not be able to issue you a proper credit.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

SALE OR DISCONTINUED ITEMS (if applicable)

Only regular-priced items are eligible for our Returns policy. Unfortunately, sale items cannot be refunded or exchanged.

If you have purchased an item that is then discounted within 30 days after your purchase, you may be eligible to receive a store credit equal to the difference of the discounted product.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return by our Return Policy.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, a refund or store credit can only be given to the original purchaser, assuming it meets our Return Policy.

USER AGREEMENT - SAFETY, RESPONSIBILITY AND RELEASE

Using a motor/thruster and lithium batteries on any watercraft or for diving or swimming can be dangerous and involves certain risks that often cannot be predicted or avoided. Those risks include, but are not limited to, personal injury or death, property damage, which may result from, loss of control, collisions with other users or watercraft, swimmers, and natural and man-made objects and/or animals/plants. By choosing to use a Bixpy product, you assume these risks and thereby need to know and practice water safety rules, responsible motoring, and proper use and maintenance of your Bixpy product(s) to reduce these risks. Since it is impossible to anticipate every situation or condition that can occur while under motor power in the water, Bixpy can make no representation or warranty about the use and safety of Bixpy products under all conditions.

By purchasing and/or using Bixpy Products, you acknowledge, agree, and understand the danger(s) involved in using Bixpy products and accessories. You, on behalf of yourself and your heirs, executors, administrators, successors, and assignees: (1) Fully assume the risks involved in using Bixpy products and agree to use your best judgment in undertaking your activities to reduce such risks. (2) Agree to strictly and fully follow all safety instructions in this document and/or provided on the Bixpy Website or related communications. (3) Fully and voluntarily waive, relinquish, covenant not to sue, release, and agree to indemnify and hold harmless Bixpy, its members, employees, officers, managers, agents, resellers, and representatives from any claim or loss for personal injury, property damage and/or death resulting from the use of Bixpy products and/or accessories.

You further: (1) acknowledge and agree that this waiver and assumption of risk is intended to be as broad and inclusive as is permitted by applicable law and that if any portion thereof is held invalid, the balance shall nonetheless continue in full force and effect; (2) acknowledge and agree on this assumption of risk and waiver provides for the release of legal rights; and (3) expressly waive whatever benefits may be available under Section 1542 of the California Civil Code, as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or she must have materially affected his or her settlement with the debtor.

Please note that your insurance policies may not provide coverage for incidents resulting from the use of Bixpy products. Please contact your insurance company to determine your coverage before using Bixpy products.

IF YOU DO NOT AGREE TO ALL OF THESE PROVISIONS, YOU SHOULD NOT USE BIXPY PRODUCTS.

Warranty

1 warranty from the date of purchase.

All warranty periods start from the date of the original purchase, provided the purchase was made from an authorized Bixpy Dealer or directly from Bixpy or the Bixpy website. Bixpy warranty does not include damage from accidents and is void if the equipment is opened, altered, misused, mishandled, maladjusted, suffers excessive wear, or is serviced by any parties not authorized by Bixpy LLC. Bixpy Jets are made for recreational consumer use and are not warranted for commercial or rental use.

The warranty does not include transportation costs incurred because of the need for service. Except for such repair or replacement, the sale, processing, or other handling of this Bixpy product is without warranty, condition, or other liability even though the defect or loss is caused by negligence or other fault. Bixpy assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product whether as a result of a defect or not and whether such defect is covered under warranty or not. In no event shall Bixpy be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts.

As part of warranty servicing, Bixpy reserves the right to make changes in design and improve upon its products without obligation to install these improvements in any of its products previously manufactured and sold. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement, and/or restocking fees.

Before you send us anything back, please contact our customer service to discuss your issue and obtain an RMA (Return Merchandise Authorization). There are limitations on shipping lithium-ion batteries and we will not accept service returns without prior arrangements. Please contact us for details on how to deal with defective products at: info@thrillseekergear.com.

If your motor still works and your warranty has passed, Bixpy offers a Bixpy Motor Refresh Package that provides customers with the option to refresh and tune up their working Bixpy J-1 or J-2 motors.

Elevate Your Watercraft Experience with the Bixpy K-1 Outboard Kit

Discover unparalleled freedom and efficiency on the water with the Bixpy K-1 Outboard Kit, a marvel of jet propulsion technology tailored for those who seek adventure without limits. This kit not only propels you into the heart of your explorations but does so with unmatched efficiency and adaptability.

Important Note: The kit does not include a mounting adapter. Please purchase one that fits your specific watercraft for a complete setup.

Features at a Glance:

  • Powerful Thrust: Experience dynamic mobility with 33lb of thrust from the compact Bixpy K-1 Motor, offering silent, efficient propulsion in a sleek, rugged aluminum housing.
  • Enduring Battery Life: Includes the PP-378 Outboard Battery (Version 4), ensuring long-lasting power for extensive exploration.
  • Solar Charging: The SUN80 Solar Panel extends your adventures by recharging your battery in sunlight, without the need to pause for a charge.
  • Broad Compatibility: Fits a wide array of personal watercraft, from kayaks to inflatable pack-rafts, ensuring a seamless integration with top brands.
  • Smart Control: Enhance your experience with the Bixpy App, allowing for easy updates and control over your propulsion system.

Additional Features:

  • Extended Run Time: Enjoy up to 80 minutes at top speed or 12 hours at lower speeds.
  • Lightweight Design: At just 10 lb, including battery and motor, it's designed for easy handling and transport.
  • Quick Release: The motor detaches quickly with a single bolt for convenience.
  • Enhanced Speed Control: Reach maximum speed instantly with the warp speed feature and navigate through 12 forward and 3 reverse speeds using a wireless Bluetooth remote.
  • Durability: Waterproof, dirt-proof, and built with corrosion-resistant components for longevity.
  • Safety First: The outboard power pack and remote are buoyant, preventing loss of water.

For over the years, Bixpy has led the charge in watercraft motorization, transforming personal water adventures worldwide. The Bixpy K-1 Outboard Kit isn't just an upgrade; it's a revolution, offering the power, versatility, and endurance needed to explore new waters, extend fishing sessions, and navigate effortlessly. Your adventure awaits – power it with Bixpy.

Includes:

  • Bixpy K-1 Motor
  • Bixpy Outboard Battery V4 (378 Wh)
  • SUN80 Solar Panel
  • Wireless Remote Control
  • Magnetic Kill Switch with Floating Leash
  • Universal 100 - 240V Wall Charger
  • Allen Key to open the propeller shroud for cleaning and repairs
  • 5ml Tube of Di-electric Grease
  • Quick Start User Manual
  • Bixpy Vinyl Decal

Specifications:

  • Combined Weight of Motor and Battery: < 10 lb
  • Motor Size: L 9.05" (230mm) x W 3.15" (80mm) x H 6.32" (160mm)
  • Motor Output: 450 watts - 33 lb of thrust
  • Cable Length: 60" (150cm)
  • Depth Rating: 100 ft (30 m)
  • Battery Output: 25.2 V - 378Wh
  • Battery Size: L 12" (304mm) x W 9" (228.6mm) x H 3.5" (88.9mm)
  • SUN80 Solar Folded Size (5 folds): 17" x 15" x 1.25" (420 mm x 380 mm x 32 mm)
  • SUN80 Solar Open Size: 17" x 63" x 0.4" (420 mm x 1600 mm x 10 mm)
  • SUN80 Output Voltage: 36.0 V
  • Output Current: 2.2 A max
  • Total Output: 80 watts

K-1 User Manual

PP-378 User Manual

Shipping

  1. Shipping is Free on all continental US orders.
  2. In-stock orders are typically shipped out the next business day via Fedex/UPS/USPS. Please allow 5-7 business days for your order to arrive and depending on your location, the duration may vary. If there is an unexpected delay or if any item is on back order, we will email you to let you know.
  3. Signature on Delivery: All orders over $300 will require a signature on delivery. If you wish to waive the signature requirement, you must indicate that in the COMMENTSection of your order. By waiving a signature as proof of delivery, you accept responsibility and liability for any potential damage, loss, or theft of your order AFTER your order has been delivered to your shipping address and/or upon which a delivery confirmation has been issued. Once your order has been shipped, you will receive a delivery notification with a tracking number which will allow you to track and manage its delivery.
  4. Requests for a Signature Confirmation cannot be removed or added once your order has been shipped.
  5. Requests for an address change, once your order has been shipped, will incur a Delivery Change fee of $15.00 and ONLY if it is allowed by the Courier Service, so please ensure the delivery address indicated on your order is complete and correct.
  6. We do not ship to P.O. boxes or APO/FPO addresses. Contact us if you have special circumstances.
  7.  International customers (outside the USA) are responsible for paying the import and customs duties if applicable.
  8.  We are not responsible for damaged, lost, or stolen items due to any parcel service faults. We will do our best to resolve the issue with our shipping carrier but cannot make any warranties.
  9. Express shipping services with specific delivery dates and times are NOT guaranteed by shipping carriers and will not be refunded if your order is not delivered in the time frame specified on your order. Delivery dates indicated on paid express service do not reflect non-delivery dates due to holidays. Please contact us before you pay for express shipping for urgent delivery requests.

Returns

We want you to be 100% happy with your purchase and if for whatever reason, you are not satisfied with your order, we will do our very best to change that. However, please keep in mind that the shipping regulations of lithium-ion batteries are more strict and complicated than other products and as such, impose certain restrictions on our ability to accept returns and exchanges.  

  1.  Purchased products that have not been shipped can usually be canceled without any penalties. Please contact us immediately for instructions and details.
  2.  Products received, that have not been opened (remain in their original packaging and seal) may be returned for a refund or store credit less a 10% restocking fee and shipping costs. To receive proper credit on your eligible return, please contact us for a Return Authorization within 30 days of receiving your order. We do not accept returns after 30 days.
  3. Purchased products which have been USED are not eligible for a refund and cannot be returned.
  4. Products received as damaged or malfunctioned may be exchanged or returned for a refund or store credit.  If an item arrives damaged, please contact us IMMEDIATELY at 1-866-249-7910 or info@thrillseekergear.com. We will not accept returns on damaged items within 7 days of receipt.
  5. Malfunctions due to neglect and/or misuse are not eligible for a refund, exchange, or credit. You must contact info@thrillseekergear.com for instructions on how to return your item for diagnosis and repair. Shipping costs for returns and repairs are the responsibility of the purchaser.
  6. We do not issue prepaid return labels. All returns must be in their original carton with all packing material intact. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping fee will be deducted from your refund.
  7. Address for returns:  Bixpy LLC., 7398 Trade St. San Diego, CA 92121, USA. Attn: Returns. Indicate your Order number in your return.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost items that you ship to us. If you are asking for a shipping label through a third-party service such as Amazon or Walmart, the price of the label will be deducted from the refund given. 

DELIVERY AND DAMAGED SHIPMENTS

Fully inspect all deliveries before signing the receipt even if you do not plan on opening the carton right away. However, we do encourage you to open and fully inspect the item for damage or defects within 7 days of receipt. If you do not call us within 7 days of receipt of the item to let us know of any possible damage, we will not be able to issue you a proper credit.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

SALE OR DISCONTINUED ITEMS (if applicable)

Only regular-priced items are eligible for our Returns policy. Unfortunately, sale items cannot be refunded or exchanged.

If you have purchased an item that is then discounted within 30 days after your purchase, you may be eligible to receive a store credit equal to the difference of the discounted product.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return by our Return Policy.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, a refund or store credit can only be given to the original purchaser, assuming it meets our Return Policy.

USER AGREEMENT - SAFETY, RESPONSIBILITY AND RELEASE

Using a motor/thruster and lithium batteries on any watercraft or for diving or swimming can be dangerous and involves certain risks that often cannot be predicted or avoided. Those risks include, but are not limited to, personal injury or death, property damage, which may result from, loss of control, collisions with other users or watercraft, swimmers, and natural and man-made objects and/or animals/plants. By choosing to use a Bixpy product, you assume these risks and thereby need to know and practice water safety rules, responsible motoring, and proper use and maintenance of your Bixpy product(s) to reduce these risks. Since it is impossible to anticipate every situation or condition that can occur while under motor power in the water, Bixpy can make no representation or warranty about the use and safety of Bixpy products under all conditions.

By purchasing and/or using Bixpy Products, you acknowledge, agree, and understand the danger(s) involved in using Bixpy products and accessories. You, on behalf of yourself and your heirs, executors, administrators, successors, and assignees: (1) Fully assume the risks involved in using Bixpy products and agree to use your best judgment in undertaking your activities to reduce such risks. (2) Agree to strictly and fully follow all safety instructions in this document and/or provided on the Bixpy Website or related communications. (3) Fully and voluntarily waive, relinquish, covenant not to sue, release, and agree to indemnify and hold harmless Bixpy, its members, employees, officers, managers, agents, resellers, and representatives from any claim or loss for personal injury, property damage and/or death resulting from the use of Bixpy products and/or accessories.

You further: (1) acknowledge and agree that this waiver and assumption of risk is intended to be as broad and inclusive as is permitted by applicable law and that if any portion thereof is held invalid, the balance shall nonetheless continue in full force and effect; (2) acknowledge and agree on this assumption of risk and waiver provides for the release of legal rights; and (3) expressly waive whatever benefits may be available under Section 1542 of the California Civil Code, as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or she must have materially affected his or her settlement with the debtor.

Please note that your insurance policies may not provide coverage for incidents resulting from the use of Bixpy products. Please contact your insurance company to determine your coverage before using Bixpy products.

IF YOU DO NOT AGREE TO ALL OF THESE PROVISIONS, YOU SHOULD NOT USE BIXPY PRODUCTS.

Warranty

1 warranty from the date of purchase.

All warranty periods start from the date of the original purchase, provided the purchase was made from an authorized Bixpy Dealer or directly from Bixpy or the Bixpy website. Bixpy warranty does not include damage from accidents and is void if the equipment is opened, altered, misused, mishandled, maladjusted, suffers excessive wear, or is serviced by any parties not authorized by Bixpy LLC. Bixpy Jets are made for recreational consumer use and are not warranted for commercial or rental use.

The warranty does not include transportation costs incurred because of the need for service. Except for such repair or replacement, the sale, processing, or other handling of this Bixpy product is without warranty, condition, or other liability even though the defect or loss is caused by negligence or other fault. Bixpy assumes no liability for any accident, injury, death, loss, or other claim related to or resulting from the use of this product whether as a result of a defect or not and whether such defect is covered under warranty or not. In no event shall Bixpy be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts.

As part of warranty servicing, Bixpy reserves the right to make changes in design and improve upon its products without obligation to install these improvements in any of its products previously manufactured and sold. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement, and/or restocking fees.

Before you send us anything back, please contact our customer service to discuss your issue and obtain an RMA (Return Merchandise Authorization). There are limitations on shipping lithium-ion batteries and we will not accept service returns without prior arrangements. Please contact us for details on how to deal with defective products at: info@thrillseekergear.com.

If your motor still works and your warranty has passed, Bixpy offers a Bixpy Motor Refresh Package that provides customers with the option to refresh and tune up their working Bixpy J-1 or J-2 motors.

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