Exway Flex Pro Electric Board

Flex Pro: The Ultimate E-Skateboard Experience

Unleash the Pro in You: The Flex Pro isn’t just an e-skateboard; it’s a revolution on wheels. Designed for those who demand the best, it combines state-of-the-art e-skate technology with unmatched performance.

Advanced Technology for the Enthusiast: At its core, the Flex Pro features the latest in e-skate innovation:

• All-New Deck: Engineered for durability and flexibility.
• Powerful Motors: Bigger, for unparalleled torque and speed.
• Generation ESC 3.0: Superior coasting efficiency, smooth regenerative braking, and compact high performance.
• V3 Remote with Bluetooth 5.0: For seamless control and connectivity.
• Extended Battery Life: Go further with less worry.
• 210W GaN Fast Charger: Fast charging that’s light and compact, perfect for on-the-go.

Connect and Control: The Generation ESC 3.0 not only enhances your ride but also connects seamlessly to the latest Exway app, introducing new features and functions that elevate your skating experience beyond the previous versions.

Designed for the Future: The Flex Pro is more than just a skateboard. It’s a blend of cutting-edge technology and superior design that sets a new standard for what an e-skateboard can be. Whether you’re a serious skateboarder or looking for the ultimate ride, the Flex Pro delivers performance that can keep up with your demands.

Ride the Revolution: With the Flex Pro, you’re not just riding; you’re leading the charge into the future of urban mobility. Get ready to experience the pinnacle of skateboarding technology.

• Max Speed: 50km/31mph
• Max ClimbingGrade: 40%
  
• Range: Up to 38km
  
• Weight: 9.8kg/21.6 lbs.
• Battery: 346wH
• Trucks: Exway Trist 45° 8inch
• Wheels: 90mm / 100mm
• Braking Mode: Regenerative Braking
• Waterproof Rating: IP55
• Charger: 210W GaN Fast Charger
  
• Charge Time: 1hr 20min Fast Charger
  
• Dimensions: 970x310x142mm
• Max Load: 200kg/440 lbs.
• Peak Output Power: 2520W

We designed our battery through multiple rounds of iteration to ensure industry-leading safety and stability. The cells are encased in a thermally conductive composite, which shields the battery from common hazards like road vibrations, moisture, and overheating.

Because we used advanced construction techniques typically found in the snowboard manufacturing industry, our electric longboard differs from traditional bamboo or plain maple board decking. The Flex Pro's deck is expertly engineered, with a refined concave and optimised flex profile that reimagines the concept of flexible electric skateboards. The deck design effectively reduces foot fatigue and increases ride comfort while maintaining stability. The board also has impact-resistant ABS side walls, which contribute to its durability and longevity. Overall, the Flex Pro is a high-performance, long-lasting board.

Is the Flex Pro board waterproof?
The water-resistance of the skateboard is IP55, which is resistant to splashes and dust under normal conditions, but if you ride in a puddle or where the water level is high, or even immerse your skateboard in water, the water is likely to enter the electrical parts and damage the part.

Please do not ride in the rain or any wet ground with water, this will cause a high risk of water damage and may cause the motor bearings to rust and make noise.

Shipping

Free shipping across the continental USA. Shipping times vary between 5-8 business days. (excluding holidays, weekends, etc.)

Exway uses UPS/DP/DHL/UPS and other local logistics companies for delivery services.

Note:

1. Please confirm your address before payment. Orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
   
   
2. When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.

Returns

If you would like to apply for a return and refund, please contact us within seven calendar days of receiving your product(s) via info@thrillseekergear.com to apply for a return and refund.

Please note that refunds and returns are accepted within the following conditions:

1. The product has not been opened within seven calendar days after receiving the product, and it is brand new and unused.

2. If the product is found to have manufacturing defects within 15 calendar days after receiving the product, you can apply for a return and refund service; it is not within the scope of the return and refund service due to use on the ground or other circumstances that affect secondary sales.

3. If the customer's reasons cause the return, Exway will charge a 5% order operation fee and deduct the original order's shipping cost.

For the refund to be processed promptly, please be sure to send a return notification to ThrillSeeker Gear with the following information:

• Order Number
• Return Product Name & Quantity
• Return Reason
• Images or Videos of Products and Intact Packaging

We will process your return and refund application within 3-5 business days after receiving your email.

Returns/refunds will not be applicable for the following reasons:

1. It is requested beyond 15 calendar days of receiving a product.
   
   
2. A product sent to Exway for Return & Refund Service does not include all original accessories, attachments, free products, packaging, or any item that is not in new or like-new condition, i.e., with cracks, dents, or scratches.
   
   
3. Legal proof of purchase, receipt, or invoice is not provided or is reasonably believed to have been forged or tampered with.
   
   
4. Any fault or damage of the product is caused by unauthorized use or modification, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.), or improper installation or operation.
   
   
5. Product labels, serial numbers, waterproof marks, etc., show signs of tampering or alteration.
   
   
6. Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds, or lightning strikes.
7. A product is not delivered to Exway within 15 calendar days after Return & Refund Service confirmation is sent from Exway.
   
   
8. Other circumstances may not be stated in this policy upon Exway's reasonable discretion.

Refunds will be processed using the same method used to make the payment. Depending on the bank or credit card issuer, the bank or credit card issuer will complete the refund process in about 7-14 business days.

Customers need to pay for any return shipping to the designated service center (including cross-border and international shipping costs, if applicable) unless the refund is due to performance faults.

If you would like to replace or change the product, don't hesitate to contact customer support by emailing info@thrillseekergear.com.

Exway shall be responsible for the two-way replacement freight for any products sent in for replacement due to performance faults.

Or the customer shall be responsible for the two-way replacement freight for any products sent in for replacement when the warranty period has expired.

Additional Terms:

1. Discontinued or out-of-stock products on exwayboard.com are not eligible for partial refunds;
   
   
2. Each eligible product is only entitled to one refund;
   
   
3. Orders that have been fully refunded are not eligible for a partial refund;
   
   
4. Orders in the process of receiving a full refund, return, or exchange are not eligible for a partial refund;
   
   
5. Requests for partial refunds can only be made upon receiving your order.
   
   
6. Full refunds on orders that have already received a partial refund will be reimbursed in the amount equal to the full value of the order minus the partial refund;
   
   
7. Pre-orders are not eligible for partial refunds;
   
   
8. Bundled or free items are not eligible for partial refunds;
   
   
9. Partial refunds are only available for items purchased from exwayboard.com;
   
   
10. Partial refunds are only available during promotional periods;
    
    
11. Partial refunds are limited to certain product models and colorways (Not inclusive of the value of vouchers, shipping, and taxes);
    
    
12. If a customer is suspected to be abusing the refund policy in any manner, Exway reserves the right to deny and/or reverse the refund. Exway also reserves the right to deny any further refund requests from the customer.
    
    
13. Requests for partial refunds are only available for orders made the week before any promotional period. The request must be made within the week of receiving the order, otherwise, the request will be deemed ineligible for a partial refund.
    
    *Delivery status based on tracking details provided by the courier.
    
    
14. A partial refund request can only be made for the same model/colorway of the product.
    
    
15. Any additional charges resulting from system error or other reasons during the promotional period are eligible for a refund of the charged amount.

*Exway reserves the right to amend the terms based on current circumstances.

Warranty

The warranty starts on the date that the board is received and is valid for 6 months for X1 Pro Hub/Riot, Wave Hub/Riot, X1 Max Riot/Hub, Atlas/Atlas Pro-2WD/4WD, and 12 months for Flex Riot/Hub. The customer must provide valid proof of purchase for warranty coverage. Replacement parts are available for sale after the warranty period is over.

Decks, chargers, trucks, remotes, batteries, ESC, and motors have a 6-month warranty (when the customer buys the parts separately) from the date the package is delivered to the customer.

Other product accessories do not have a warranty period.