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White Duck Outdoors Alpha Pro Wall Tent

Awaken Adventure: Experience boundless exploration with Alpha PRO, your gateway to outdoor freedom.

Unmatched Durability: Brave any weather confidently with its robust, weather-resistant design and materials.

Ultimate Comfort: Spacious, bug-free, and equipped with a heat-resistant stove jack for cozy nights.

Easy Setup, Endless Exploration: Swift assembly with angle kits for more time embracing nature's wonders.

NEED HELP? Text or Call: (984) 777-9825

Grab yours now before we sell out again! Contact us for lead times.

We will fulfill the item as soon as it becomes available

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DETAILS

Installments By Afterpay

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in-store. Installment options vary by store and can be used on orders over USD 50, including discounts, shipping, and taxes. You must be over the age of 18, reside in the US, and be paid in USD to use Shop Pay Installments. Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau. Note: To use Shop Pay Installments you need a US shipping address.

Installments By ShopPay

Please note that a higher initial payment may be required for some purchases. Pay later in 4 installments complete Terms. For CA residents loans made or arranged pursuant to a California Finance Lenders Law license.

Apply for Commercial Financing

CAN'T FIND ADD-ONS OR ACCESSORIES? Text or Call: (984) 777-9825

DESCRIPTION

Embark on a journey of a lifetime with the Alpha Pro Wall Tent, your ultimate all-season adventure ally. This tent isn't just a shelter; it's a launchpad for the untamed wanderlust within you, beckoning intrepid explorers to embrace the call of the wild. Break free from the constraints of ordinary tents and elevate your outdoor experience with the Alpha Pro – the only tent you'll ever need.

Key Features of Your Alpha Pro Wall Tent:

  1. Precision-Crafted Poles: Engineered for stability, these poles are your steadfast pillars in the wilderness.
  2. Effortless Angle Kits: Set up with ease in any terrain, creating your perfect haven.
  3. Durable Floor: A robust foundation for comfort and cleanliness in the great outdoors.
  4. Comprehensive Tool Kit: Everything at your fingertips for hassle-free assembly and maintenance.

Advanced Alpha Pro Attributes:

  1. Innovative Fabric Blend: A sustainable, strong canvas crafted from BCI cotton and recycled fibers.
  2. Reinforced Durability: Fortified with double-stitched seams and corners to withstand extreme conditions.
  3. Heavy-Duty Frame: Anodized aluminum construction for enduring resilience.
  4. Weather-Defying Design: Equipped with shock-absorbing cords for a secure haven in any climate.
  5. Stove-Ready Feature: Pre-installed, heat-resistant stove jack for convenient cooking.
  6. AC Port Versatility: Easily integrate electrical devices while maintaining a weatherproof seal.
  7. Effortless Cleaning: A detachable PVC groundsheet for easy maintenance.
  8. Comprehensive Protection: Equipped with doors and storm windows to shield against harsh elements.
  9. Bug-Free Assurance: Enjoy peaceful nights with bug mesh on all doors and windows.

Step into a world of adventure with the Alpha Pro Wall Tent, a synthesis of durability, convenience, and style. It's more than a tent; it's a statement of your relentless pursuit of adventure. Seize the moment, conquer the wild, and create stories worth telling with the Alpha Pro. Your journey awaits - grab your Alpha Pro today and transform every camping trip into an epic adventure.

SPECS

Common Features Across All Tents

  • Performance cotton-polyester blend canvas, using BCI cotton and recycled pet bottle poly fiber
  • Double-stitched seams with reinforced corners for added strength
  • Heavy-duty frame with anodized aluminum poles
  • Proprietary shock-absorbing bungee cords to stand up to harsh weather conditions
  • Pre-installed heat-resistant silicone-coated stove jack with a 5 and 6-inch pre-cut pattern
  • Dedicated AC port that can be sealed off when not in use
  • Free-floating 16 oz. PVC groundsheet for easy cleaning and carry
  • Front and back doors and three-layer large storm windows for protection from all elements
  • Standard bug mesh on doors and windows for bug-free living
  • Canvas Type: Weatherproof DYNATEK Canvas
  • Fabric Options: Water Repellent, Fire Water Repellent
  • Doors: 2
  • AC Port: Included
  • Bug Mesh: PVC Dipped UV Resistant Mesh
  • Number of Stove Jacks: 1
  • Stove Jack: Heat Resistant Silicone-Coated 5" & 6" Pre-Cuts
  • Floor Material: 16 oz. Heavy-Duty Polyvinyl
  • Guy Ropes/Adjustable Guylines: Polypropylene UV-Resistant Reflective Rope
  • Frame Features: 1.181” Diameter, 0.079″ Thickness
  • Angle Kit: Galvanized Steel
  • Peg Type: Heavy-Duty Solid Galvanized Steel
  • Rubber Mallet: 1
  • Product Manual

12'x14' Tent Specifications and Capacity

Specification Detail
Windows 6
Frame Sections 3 Sections, 4 Columns
4-Way Angle Kit 12 (4 Golden, 8 Silver)
Steel Wire for Frame 2
Box 1 (Water Repellent) 48x15x15 inch, 101 lbs
Box 1 (Fire Water Repellent) 48x15x15 inch, 112 lbs
Box 2 48x15x9 inch, 111 lbs
Center Height 8'8"
Front/Back Door Height 6'9"
Back Door Width 3'6"
Wall Height 5'
Total Weight 212-223 lbs.

Capacity

  • Floor Space: 168 sq ft
  • Camping: Sleeps 10 (max)
  • Glamping: Sleeps 8 (20 sq ft/bed), Sleeps 5 (30 sq ft/bed)

14'x16' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 4 Sections, 5 Columns
4-Way Angle Kit 15 (5 Golden, 10 Silver)
Steel Wire for Frame 3
Box 1 (Water Repellent) 45x15x16 inch, 125 lbs
Box 1 (Fire Water Repellent) 45x15x16 inch, 137 lbs
Box 2 45x15x11 inch, 141 lbs
Center Height 9'5"
Front Door Height 7'8"
Back Door Height 7'
Back Door Width 3'7"
Wall Height 5'
Total Weight 266-278 lbs.

Capacity

  • Floor Space: 224 sq ft
  • Camping: Sleeps 12 (max)
  • Glamping: Sleeps 10 (20 sq ft/bed), Sleeps 7 (30 sq ft/bed)

16'x20' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 4 Sections, 5 Columns
4-Way Angle Kit 15 (5 Golden, 10 Silver)
Steel Wire for Frame 3
Box 1 (Water Repellent) 45x15x15 inch, 122 lbs
Box 1 (Fire Water Repellent) 45x15x15 inch, 139 lbs
Box 2 45x15x11 inch, 120 lbs
Box 3 Groundsheet & Poles 45x15x11 inch, 120 lbs
Center Height 10'
Front/Back Door Height 7'8"
Back Door Width 3'7"
Wall Height 5'
Total Weight 362-379 lbs.

Capacity

  • Floor Space: 320 sq ft
  • Camping: Sleeps 14 (max)
  • Glamping: Sleeps 12 (20 sq ft/bed), Sleeps 10 (30 sq ft/bed)

16'x24' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 5 Sections, 6 Columns
4-Way Angle Kit 18 (6 Golden, 12 Silver)
Steel Wire for Frame 4
Box 1 (Water Repellent) 45x17x17 inch, 149 lbs
Box 1 (Fire Water Repellent) 45x17x17 inch, 170 lbs
Box 2 45x15x15 inch, 142 lbs
Box 3 Groundsheet & Poles 45x15x12 inch, 153 lbs
Center Height 10'
Front/Back Door Height 7'8"
Back Door Width 3'7"
Wall Height 5'
Total Weight 444-465 lbs.

Capacity

    • Floor Space: 384 sq ft
    • Camping: Sleeps 16 (max)
    • Glamping: Sleeps 12 (20 sq ft/bed), Sleeps 16 (30 sq ft/bed)
MANUFACTURER SHIPPING | RETURNS | WARRANTY

Shipping

You've done the research, you've picked the destination, and now you're here to take the final step in getting ready for your upcoming adventure. You might have to wait for days to pass before you set off on your trip, but you shouldn't have to wait for your gear. So if we have it in stock, we do our very best to get it to you as quickly as possible.

SHIPPING METHODS

Standard Shipping

Standard ground shipping is always free to the US lower 48 states. Orders placed before 5 p.m. are processed the same day and you can expect to receive your products within 3-5 business days. Orders placed after 5 p.m. are processed the next business day.

There are no weekend delivery options for any shipping method.

Exceptions

Free shipping does not apply to Hawaii, Alaska, Canada, and international orders, for which shipping costs will be added at checkout. We do not ship to P.O. box addresses. For more information, reach out to our support team via email or chat.

Delivery

Please ensure the address you provide at checkout is accurate. You'll receive an order confirmation email where you can verify your address again and if you need to make a change, you can get in touch with us.

Your order will be dispatched in 24 hours (excluding weekends and federal holidays) to the shipping address you provide at checkout. There are no weekend delivery options for any shipping method. If you'd like to use your own shipping company to expedite your delivery, please get in touch with our team.

Please note that White Duck Outdoors will not be held responsible for lost, stolen, or missing boxes if the packages are marked as delivered by the shipping agent. All orders are insured by the shipping agent.

Once your order has been dispatched, you will receive your tracking ID through email.

Refunds & Returns

Free Returns

We stand behind everything we sell and we also understand that occasionally, things don't quite go according to plan. If for any reason, you find that you need to return or exchange products you purchased from our store, we've made the process as easy as possible.

Contact our customer service team within 15 days of receipt of your gear to successfully initiate a return or exchange.

Return Process

  1. Obtain a Return Product Authorization number from our team or fill out the request form before returning your products. Please note that we don't process any items for returns or exchanges without an RPA number or written approval on the RPA request form.

  2. Ensure a copy of the original order confirmation or packing slip is sent along with your RPA paperwork as proof of purchase.

  3. Be sure to inspect your items before sending them back — if you don't get a chance to do this, please let us know before shipping the items. The items must be in their original packaging and unused for us to process a return.

  4. Any shipping costs and restocking fees associated with the return in the event of fulfillment or other error on the part of White Duck Outdoors will be incurred by us. In the case of a change of mind return shipping costs and restocking fees will be incurred by the customer. Keep in mind that shipping can be expensive and varies depending on the size and weight of the product.

White Duck Outdoors reserves the right to evaluate and determine the condition of the returned products upon receipt of the items and RPA number or form and a thorough inspection of the items.

Exchanges

If you need a different size or product, fill out our return request form, and a member of our team will get in touch with you to process the exchange.
Shipping costs and restocking fees for exchanges will be incurred by the customer.

Cancellations

Cancellations of any products that were paid for using a credit card will incur a 5% cancellation fee.
Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer. Please refer to our return policy for more information.

CONDITIONS

Refunds and Exchanges

Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. The product should be free of dirt, damage, and wear and tear from use, storage, or transport. If you have taken the product out of the packaging, ensure that it's packed the same way as it was when you received it, complete with the original parts, assembly instructions, and all packaging materials.

Shipping Costs

We offer free shipping on almost all our items but may deduct the shipping cost from the total refund amount. All the returned items must be shipped with prepaid freight. We will not accept return shipments sent without prior authorization or shipped with the cash-on-delivery option.

Restocking Fee

Please note that a 15% restocking fee will be applied for any change of mind returned products that aren't defective, as determined by the White Duck Outdoors team.

Warranty

We're proud of the best-in-class support we provide to our customers. That promise extends to ensuring the products you receive from us live up to the high expectations of quality craftsmanship and durability we've set. As a team passionate about the outdoors, we understand the frustration of receiving a product that doesn't match expectations or delays a trip, so we've laid out a warranty policy that keeps you well covered.

Our lifetime warranty covers products against defects in materials or workmanship and it starts immediately after delivery. If you notice an issue with a product you receive from us, you can reach out to us via phone or email and we'll ensure a member of our team resolves the complaint within 48 hours.

Any product or any component of the product found to be defective or missing will be repaired to working order or replaced with the same or similar model at the discretion of White Duck Outdoors without charge, at our expense (provided the delivery address is in the lower 48 states of the US). Please be sure to keep the original sales receipt and send us a copy of the invoice or the original receipt if you wish to repair or exchange a purchased good. The customer will be solely responsible for the delivery and shipping charges.

Disclaimer: Defects are limited to those resulting from the manufacturing process or production errors (stitches and waterproofing), and exclude holes, punctures, ordinary wear and tear, damage arising from (but not limited to) mold, mildew, inconsequential spot leakage, ultraviolet exposure, fire/stove/air conditioner use, other damages that may occur during improper or negligent use/assembly/storage of the product, bad maintenance, use contrary to instructions (not following the proper procedures), repair, modification or alteration by anyone other than White Duck Outdoors, if the item has been damaged on purpose or damage from extreme weather conditions including but not limited to ice, snow, hail, wind, and lightning or any other catastrophic events.

NOTE: Your tent is built from best-in-class materials and boasts a superior construction to tents from almost any other store. However, your tent is not meant to be used as a permanent shelter, left up year-round, or left unattended. All of these situations will be considered "negligent use" and will not be covered under the White Duck Warranty.

Embark on a journey of a lifetime with the Alpha Pro Wall Tent, your ultimate all-season adventure ally. This tent isn't just a shelter; it's a launchpad for the untamed wanderlust within you, beckoning intrepid explorers to embrace the call of the wild. Break free from the constraints of ordinary tents and elevate your outdoor experience with the Alpha Pro – the only tent you'll ever need.

Key Features of Your Alpha Pro Wall Tent:

  1. Precision-Crafted Poles: Engineered for stability, these poles are your steadfast pillars in the wilderness.
  2. Effortless Angle Kits: Set up with ease in any terrain, creating your perfect haven.
  3. Durable Floor: A robust foundation for comfort and cleanliness in the great outdoors.
  4. Comprehensive Tool Kit: Everything at your fingertips for hassle-free assembly and maintenance.

Advanced Alpha Pro Attributes:

  1. Innovative Fabric Blend: A sustainable, strong canvas crafted from BCI cotton and recycled fibers.
  2. Reinforced Durability: Fortified with double-stitched seams and corners to withstand extreme conditions.
  3. Heavy-Duty Frame: Anodized aluminum construction for enduring resilience.
  4. Weather-Defying Design: Equipped with shock-absorbing cords for a secure haven in any climate.
  5. Stove-Ready Feature: Pre-installed, heat-resistant stove jack for convenient cooking.
  6. AC Port Versatility: Easily integrate electrical devices while maintaining a weatherproof seal.
  7. Effortless Cleaning: A detachable PVC groundsheet for easy maintenance.
  8. Comprehensive Protection: Equipped with doors and storm windows to shield against harsh elements.
  9. Bug-Free Assurance: Enjoy peaceful nights with bug mesh on all doors and windows.

Step into a world of adventure with the Alpha Pro Wall Tent, a synthesis of durability, convenience, and style. It's more than a tent; it's a statement of your relentless pursuit of adventure. Seize the moment, conquer the wild, and create stories worth telling with the Alpha Pro. Your journey awaits - grab your Alpha Pro today and transform every camping trip into an epic adventure.

Common Features Across All Tents

  • Performance cotton-polyester blend canvas, using BCI cotton and recycled pet bottle poly fiber
  • Double-stitched seams with reinforced corners for added strength
  • Heavy-duty frame with anodized aluminum poles
  • Proprietary shock-absorbing bungee cords to stand up to harsh weather conditions
  • Pre-installed heat-resistant silicone-coated stove jack with a 5 and 6-inch pre-cut pattern
  • Dedicated AC port that can be sealed off when not in use
  • Free-floating 16 oz. PVC groundsheet for easy cleaning and carry
  • Front and back doors and three-layer large storm windows for protection from all elements
  • Standard bug mesh on doors and windows for bug-free living
  • Canvas Type: Weatherproof DYNATEK Canvas
  • Fabric Options: Water Repellent, Fire Water Repellent
  • Doors: 2
  • AC Port: Included
  • Bug Mesh: PVC Dipped UV Resistant Mesh
  • Number of Stove Jacks: 1
  • Stove Jack: Heat Resistant Silicone-Coated 5" & 6" Pre-Cuts
  • Floor Material: 16 oz. Heavy-Duty Polyvinyl
  • Guy Ropes/Adjustable Guylines: Polypropylene UV-Resistant Reflective Rope
  • Frame Features: 1.181” Diameter, 0.079″ Thickness
  • Angle Kit: Galvanized Steel
  • Peg Type: Heavy-Duty Solid Galvanized Steel
  • Rubber Mallet: 1
  • Product Manual

12'x14' Tent Specifications and Capacity

Specification Detail
Windows 6
Frame Sections 3 Sections, 4 Columns
4-Way Angle Kit 12 (4 Golden, 8 Silver)
Steel Wire for Frame 2
Box 1 (Water Repellent) 48x15x15 inch, 101 lbs
Box 1 (Fire Water Repellent) 48x15x15 inch, 112 lbs
Box 2 48x15x9 inch, 111 lbs
Center Height 8'8"
Front/Back Door Height 6'9"
Back Door Width 3'6"
Wall Height 5'
Total Weight 212-223 lbs.

Capacity

  • Floor Space: 168 sq ft
  • Camping: Sleeps 10 (max)
  • Glamping: Sleeps 8 (20 sq ft/bed), Sleeps 5 (30 sq ft/bed)

14'x16' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 4 Sections, 5 Columns
4-Way Angle Kit 15 (5 Golden, 10 Silver)
Steel Wire for Frame 3
Box 1 (Water Repellent) 45x15x16 inch, 125 lbs
Box 1 (Fire Water Repellent) 45x15x16 inch, 137 lbs
Box 2 45x15x11 inch, 141 lbs
Center Height 9'5"
Front Door Height 7'8"
Back Door Height 7'
Back Door Width 3'7"
Wall Height 5'
Total Weight 266-278 lbs.

Capacity

  • Floor Space: 224 sq ft
  • Camping: Sleeps 12 (max)
  • Glamping: Sleeps 10 (20 sq ft/bed), Sleeps 7 (30 sq ft/bed)

16'x20' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 4 Sections, 5 Columns
4-Way Angle Kit 15 (5 Golden, 10 Silver)
Steel Wire for Frame 3
Box 1 (Water Repellent) 45x15x15 inch, 122 lbs
Box 1 (Fire Water Repellent) 45x15x15 inch, 139 lbs
Box 2 45x15x11 inch, 120 lbs
Box 3 Groundsheet & Poles 45x15x11 inch, 120 lbs
Center Height 10'
Front/Back Door Height 7'8"
Back Door Width 3'7"
Wall Height 5'
Total Weight 362-379 lbs.

Capacity

  • Floor Space: 320 sq ft
  • Camping: Sleeps 14 (max)
  • Glamping: Sleeps 12 (20 sq ft/bed), Sleeps 10 (30 sq ft/bed)

16'x24' Tent Specifications and Capacity

Specification Detail
Windows 8
Frame Sections 5 Sections, 6 Columns
4-Way Angle Kit 18 (6 Golden, 12 Silver)
Steel Wire for Frame 4
Box 1 (Water Repellent) 45x17x17 inch, 149 lbs
Box 1 (Fire Water Repellent) 45x17x17 inch, 170 lbs
Box 2 45x15x15 inch, 142 lbs
Box 3 Groundsheet & Poles 45x15x12 inch, 153 lbs
Center Height 10'
Front/Back Door Height 7'8"
Back Door Width 3'7"
Wall Height 5'
Total Weight 444-465 lbs.

Capacity

    • Floor Space: 384 sq ft
    • Camping: Sleeps 16 (max)
    • Glamping: Sleeps 12 (20 sq ft/bed), Sleeps 16 (30 sq ft/bed)

Shipping

You've done the research, you've picked the destination, and now you're here to take the final step in getting ready for your upcoming adventure. You might have to wait for days to pass before you set off on your trip, but you shouldn't have to wait for your gear. So if we have it in stock, we do our very best to get it to you as quickly as possible.

SHIPPING METHODS

Standard Shipping

Standard ground shipping is always free to the US lower 48 states. Orders placed before 5 p.m. are processed the same day and you can expect to receive your products within 3-5 business days. Orders placed after 5 p.m. are processed the next business day.

There are no weekend delivery options for any shipping method.

Exceptions

Free shipping does not apply to Hawaii, Alaska, Canada, and international orders, for which shipping costs will be added at checkout. We do not ship to P.O. box addresses. For more information, reach out to our support team via email or chat.

Delivery

Please ensure the address you provide at checkout is accurate. You'll receive an order confirmation email where you can verify your address again and if you need to make a change, you can get in touch with us.

Your order will be dispatched in 24 hours (excluding weekends and federal holidays) to the shipping address you provide at checkout. There are no weekend delivery options for any shipping method. If you'd like to use your own shipping company to expedite your delivery, please get in touch with our team.

Please note that White Duck Outdoors will not be held responsible for lost, stolen, or missing boxes if the packages are marked as delivered by the shipping agent. All orders are insured by the shipping agent.

Once your order has been dispatched, you will receive your tracking ID through email.

Refunds & Returns

Free Returns

We stand behind everything we sell and we also understand that occasionally, things don't quite go according to plan. If for any reason, you find that you need to return or exchange products you purchased from our store, we've made the process as easy as possible.

Contact our customer service team within 15 days of receipt of your gear to successfully initiate a return or exchange.

Return Process

  1. Obtain a Return Product Authorization number from our team or fill out the request form before returning your products. Please note that we don't process any items for returns or exchanges without an RPA number or written approval on the RPA request form.

  2. Ensure a copy of the original order confirmation or packing slip is sent along with your RPA paperwork as proof of purchase.

  3. Be sure to inspect your items before sending them back — if you don't get a chance to do this, please let us know before shipping the items. The items must be in their original packaging and unused for us to process a return.

  4. Any shipping costs and restocking fees associated with the return in the event of fulfillment or other error on the part of White Duck Outdoors will be incurred by us. In the case of a change of mind return shipping costs and restocking fees will be incurred by the customer. Keep in mind that shipping can be expensive and varies depending on the size and weight of the product.

White Duck Outdoors reserves the right to evaluate and determine the condition of the returned products upon receipt of the items and RPA number or form and a thorough inspection of the items.

Exchanges

If you need a different size or product, fill out our return request form, and a member of our team will get in touch with you to process the exchange.
Shipping costs and restocking fees for exchanges will be incurred by the customer.

Cancellations

Cancellations of any products that were paid for using a credit card will incur a 5% cancellation fee.
Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer. Please refer to our return policy for more information.

CONDITIONS

Refunds and Exchanges

Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. The product should be free of dirt, damage, and wear and tear from use, storage, or transport. If you have taken the product out of the packaging, ensure that it's packed the same way as it was when you received it, complete with the original parts, assembly instructions, and all packaging materials.

Shipping Costs

We offer free shipping on almost all our items but may deduct the shipping cost from the total refund amount. All the returned items must be shipped with prepaid freight. We will not accept return shipments sent without prior authorization or shipped with the cash-on-delivery option.

Restocking Fee

Please note that a 15% restocking fee will be applied for any change of mind returned products that aren't defective, as determined by the White Duck Outdoors team.

Warranty

We're proud of the best-in-class support we provide to our customers. That promise extends to ensuring the products you receive from us live up to the high expectations of quality craftsmanship and durability we've set. As a team passionate about the outdoors, we understand the frustration of receiving a product that doesn't match expectations or delays a trip, so we've laid out a warranty policy that keeps you well covered.

Our lifetime warranty covers products against defects in materials or workmanship and it starts immediately after delivery. If you notice an issue with a product you receive from us, you can reach out to us via phone or email and we'll ensure a member of our team resolves the complaint within 48 hours.

Any product or any component of the product found to be defective or missing will be repaired to working order or replaced with the same or similar model at the discretion of White Duck Outdoors without charge, at our expense (provided the delivery address is in the lower 48 states of the US). Please be sure to keep the original sales receipt and send us a copy of the invoice or the original receipt if you wish to repair or exchange a purchased good. The customer will be solely responsible for the delivery and shipping charges.

Disclaimer: Defects are limited to those resulting from the manufacturing process or production errors (stitches and waterproofing), and exclude holes, punctures, ordinary wear and tear, damage arising from (but not limited to) mold, mildew, inconsequential spot leakage, ultraviolet exposure, fire/stove/air conditioner use, other damages that may occur during improper or negligent use/assembly/storage of the product, bad maintenance, use contrary to instructions (not following the proper procedures), repair, modification or alteration by anyone other than White Duck Outdoors, if the item has been damaged on purpose or damage from extreme weather conditions including but not limited to ice, snow, hail, wind, and lightning or any other catastrophic events.

NOTE: Your tent is built from best-in-class materials and boasts a superior construction to tents from almost any other store. However, your tent is not meant to be used as a permanent shelter, left up year-round, or left unattended. All of these situations will be considered "negligent use" and will not be covered under the White Duck Warranty.

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