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White Duck Outdoors Regatta Bell Tent

Escape in Style: Luxuriate in nature's embrace with the Regatta Bell Tent – where adventure meets comfort.

Serenity Awaits: Tranquil nights under the stars await in your durable, cozy canvas sanctuary.

Adventure Simplified: Set up your outdoor haven effortlessly, making more time for memorable experiences.

Embrace the Outdoors: Transform every camping trip into a luxurious retreat with our versatile, robust tent.

NEED HELP? Text or Call: (984) 777-9825

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Forest Green
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Installments By Afterpay

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in-store. Installment options vary by store and can be used on orders over USD 50, including discounts, shipping, and taxes. You must be over the age of 18, reside in the US, and be paid in USD to use Shop Pay Installments. Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau. Note: To use Shop Pay Installments you need a US shipping address.

Installments By ShopPay

Please note that a higher initial payment may be required for some purchases. Pay later in 4 installments complete Terms. For CA residents loans made or arranged pursuant to a California Finance Lenders Law license.

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CAN'T FIND ADD-ONS OR ACCESSORIES? Text or Call: (984) 777-9825

DESCRIPTION

Regatta Bell Tent: America's Premier Camping Choice

Capture Adventure in Comfort and Style
Meet the Regatta Bell Tent, an unrivaled camping marvel celebrated for its fusion of superior functionality, unparalleled versatility, and unmatched affordability. It's not just a tent; it's your gateway to exploring the great outdoors, redefined for convenience and reliability.

All-Inclusive for Effortless Camping
Embrace simplicity with our all-inclusive package, ensuring you're ready for any adventure:

  • Robust Poles for Unshakable Stability
  • Handy Carry Bag for Ease of Transport
  • Durable Floor to Withstand Nature's Elements
  • Essential Tool Kit for Quick Setup

Innovative DYNADUCK Fabric - Durability Meets Elegance
Experience the pinnacle of tent craftsmanship with our exclusive DYNADUCK fabric. This 8.5 oz army duck cotton canvas is not just a material; it's a shield. Treated for water repellence, mold resistance, and UV protection, it guarantees longevity and peace of mind under the stars.

Robust Construction - Engineered to Endure
Every seam, double-stitched. Every corner, reinforced. Our Regatta Bell Tent stands resilient with galvanized steel poles, combating any weather. The unique shock-absorbing grounding system braces against nature’s fiercest, ensuring your safe haven in the wilderness.

Designed for Ultimate Comfort
Luxury and camping can coexist. Our tent boasts a heat-resistant, silicone-coated stove jack and a sewn-in PE groundsheet, crafting a cozy, critter-free zone. The integrated electrical cable outlet marries nature with modern convenience, keeping you connected when needed.

Breathe Easy, Stay Protected
Our premium bug mesh protects while promoting airflow, ensuring your nights are as refreshing as they are secure. The canvas door opens effortlessly, welcoming you to nature's doorstep with ease and elegance.

Elevate your camping to extraordinary with the Regatta Bell Tent. It's more than a shelter; it's an experience. Quality, functionality, affordability - all in one package. Step into nature with confidence and comfort. Welcome to the new era of camping.

SPECS

Common Features for All Tents

  • DYNADUCK fabric, with 8.5 oz army duck cotton canvas and a water repellent, mold & UV resistant finish
  • Double-stitched seams with reinforced corners for added strength
  • Galvanized steel poles for durability and maximum resistance to harsh weather
  • Proprietary shock-absorbing grounding system to stand up to harsh weather conditions
  • Pre-installed heat-resistant silicone-coated stove jack with a 5-inch pre-cut pattern
  • Sewn-in PE groundsheet for critter-free living inside the tent
  • Electrical cable outlet for easy access to devices
  • Premium bug mesh on doors and windows, pull the canvas door back without stress
  • Canvas Type: 8.5 oz. Army Duck Cotton Canvas
  • Doors: 1
  • Windows: 3
  • Bug Mesh: No-see-um mesh
  • Floor Material: 7.5 oz. biodegradable sewn-in PE groundsheet
  • Guy Ropes / Adjustable Guylines: Polypropylene UV-resistant reflective rope
  • Frame Material: Galvanized steel center pole & door pole
  • Door Pole: 0.984” (25 mm) diameter and 0.047″ (1.2 mm) thickness
  • Roof Vents: 4
  • Zipper: Top grade waterproof 3-way zipper
  • Peg Type: Heavy-duty solid galvanized steel
  • Rubber Mallet: 1
  • Wall Height: 2'7" or 80 cm
  • Product Manual

Individual Tent Specifications

10'

  • Fabric Options: Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.047″ (1.2 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Poles, Groundsheet & Tool Kit (39x15x10 inch - 51 lbs.)
  • Center Height: 7'5" or 230 cm
  • Door Height: 4'9" or 150 cm
  • Total Weight: 51 lbs.
  • Floor Space: 10' or 3M
  • Camping Capacity: Sleeps 3
  • Glamping Capacity: Sleeps 1

13'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.047″ (1.2 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 66 lbs. | (Fire Water Repellent): 45x15x10 inch, 71 lbs.
  • Center Height: 8'2" or 250 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 66-71 lbs.
  • Floor Space: 13' or 4M
  • Camping Capacity: Sleeps 6
  • Glamping Capacity: Sleeps 3

13' - 360

  • Fabric Options: Water Repellent
  • Stove Jack: Not Included
  • Electric Cable Outlet: Not Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 68 lbs.
  • Center Height: 8'2" or 250 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 68 lbs.
  • Floor Space: 13' or 4M
  • Camping Capacity: Sleeps 6
  • Glamping Capacity: Sleeps 3

16'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.063″ (1.6 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 (Water Repellent) Tent, Groundsheet, Poles & Tool kit: 45x15x12 inch, 83 lbs. | 1 (Fire Water Repellent) Tent, Groundsheet, Poles & Tool kit: 45x15x12 inch, 90 lbs.
  • Center Height: 9'8" or 300 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 83-90 lbs.
  • Floor Space: 16'5' or 5M
  • Camping Capacity: Sleeps 8
  • Glamping Capacity: Sleeps 4

16' - 360

  • Fabric Options: Water Repellent
  • Stove Jack: Not Included
  • Electric Cable Outlet: Not Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 68 lbs.
  • Center Height: 9'8" or 300 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 83-90 lbs.
  • Floor Space: 16.5' or 5M
  • Camping Capacity: Sleeps 8
  • Glamping Capacity: Sleeps 4

20'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated with 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.063″ (1.6 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x18x14 inch, 107 lbs. | (Fire Water Repellent): 45x18x14 inch, 117 lbs.
  • Center Height: 11'2" or 342 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 107 - 117 lbs.
  • Floor Space: 20' or 6M
  • Camping Capacity: Sleeps 10
  • Glamping Capacity: Sleeps 5
MANUFACTURER SHIPPING | RETURNS | WARRANTY

Shipping

You've done the research, you've picked the destination, and now you're here to take the final step in getting ready for your upcoming adventure. You might have to wait for days to pass before you set off on your trip, but you shouldn't have to wait for your gear. So if we have it in stock, we do our very best to get it to you as quickly as possible.

SHIPPING METHODS

Standard Shipping

Standard ground shipping is always free to the US lower 48 states. Orders placed before 5 p.m. are processed the same day and you can expect to receive your products within 3-5 business days. Orders placed after 5 p.m. are processed the next business day.

There are no weekend delivery options for any shipping method.

Exceptions

Free shipping does not apply to Hawaii, Alaska, Canada, and international orders, for which shipping costs will be added at checkout. We do not ship to P.O. box addresses. For more information, reach out to our support team via email or chat.

Delivery

Please ensure the address you provide at checkout is accurate. You'll receive an order confirmation email where you can verify your address again and if you need to make a change, you can get in touch with us.

Your order will be dispatched in 24 hours (excluding weekends and federal holidays) to the shipping address you provide at checkout. There are no weekend delivery options for any shipping method. If you'd like to use your own shipping company to expedite your delivery, please get in touch with our team.

Please note that White Duck Outdoors will not be held responsible for lost, stolen, or missing boxes if the packages are marked as delivered by the shipping agent. All orders are insured by the shipping agent.

Once your order has been dispatched, you will receive your tracking ID through email.

Refunds & Returns

Free Returns

We stand behind everything we sell and we also understand that occasionally, things don't quite go according to plan. If for any reason, you find that you need to return or exchange products you purchased from our store, we've made the process as easy as possible.

Contact our customer service team within 15 days of receipt of your gear to successfully initiate a return or exchange.

Return Process

  1. Obtain a Return Product Authorization number from our team or fill out the request form before returning your products. Please note that we don't process any items for returns or exchanges without an RPA number or written approval on the RPA request form.

  2. Ensure a copy of the original order confirmation or packing slip is sent along with your RPA paperwork as proof of purchase.

  3. Be sure to inspect your items before sending them back — if you don't get a chance to do this, please let us know before shipping the items. The items must be in their original packaging and unused for us to process a return.

  4. Any shipping costs and restocking fees associated with the return in the event of fulfillment or other error on the part of White Duck Outdoors will be incurred by us. In the case of a change of mind return shipping costs and restocking fees will be incurred by the customer. Keep in mind that shipping can be expensive and varies depending on the size and weight of the product.

White Duck Outdoors reserves the right to evaluate and determine the condition of the returned products upon receipt of the items and RPA number or form and a thorough inspection of the items.

Exchanges

If you need a different size or product, fill out our return request form, and a member of our team will get in touch with you to process the exchange.
Shipping costs and restocking fees for exchanges will be incurred by the customer.

Cancellations

Cancellations of any products that were paid for using a credit card will incur a 5% cancellation fee.
Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer. Please refer to our return policy for more information.

CONDITIONS

Refunds and Exchanges

Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. The product should be free of dirt, damage, and wear and tear from use, storage, or transport. If you have taken the product out of the packaging, ensure that it's packed the same way as it was when you received it, complete with the original parts, assembly instructions, and all packaging materials.

Shipping Costs

We offer free shipping on almost all our items but may deduct the shipping cost from the total refund amount. All the returned items must be shipped with prepaid freight. We will not accept return shipments sent without prior authorization or shipped with the cash-on-delivery option.

Restocking Fee

Please note that a 15% restocking fee will be applied for any change of mind returned products that aren't defective, as determined by the White Duck Outdoors team.

Warranty

We're proud of the best-in-class support we provide to our customers. That promise extends to ensuring the products you receive from us live up to the high expectations of quality craftsmanship and durability we've set. As a team passionate about the outdoors, we understand the frustration of receiving a product that doesn't match expectations or delays a trip, so we've laid out a warranty policy that keeps you well covered.

Our lifetime warranty covers products against defects in materials or workmanship and it starts immediately after delivery. If you notice an issue with a product you receive from us, you can reach out to us via phone or email and we'll ensure a member of our team resolves the complaint within 48 hours.

Any product or any component of the product found to be defective or missing will be repaired to working order or replaced with the same or similar model at the discretion of White Duck Outdoors without charge, at our expense (provided the delivery address is in the lower 48 states of the US). Please be sure to keep the original sales receipt and send us a copy of the invoice or the original receipt if you wish to repair or exchange a purchased good. The customer will be solely responsible for the delivery and shipping charges.

Disclaimer: Defects are limited to those resulting from the manufacturing process or production errors (stitches and waterproofing), and exclude holes, punctures, ordinary wear and tear, damage arising from (but not limited to) mold, mildew, inconsequential spot leakage, ultraviolet exposure, fire/stove/air conditioner use, other damages that may occur during improper or negligent use/assembly/storage of the product, bad maintenance, use contrary to instructions (not following the proper procedures), repair, modification or alteration by anyone other than White Duck Outdoors, if the item has been damaged on purpose or damage from extreme weather conditions including but not limited to ice, snow, hail, wind, and lightning or any other catastrophic events.

NOTE: Your tent is built from best-in-class materials and boasts a superior construction to tents from almost any other store. However, your tent is not meant to be used as a permanent shelter, left up year-round, or left unattended. All of these situations will be considered "negligent use" and will not be covered under the White Duck Warranty.

Regatta Bell Tent: America's Premier Camping Choice

Capture Adventure in Comfort and Style
Meet the Regatta Bell Tent, an unrivaled camping marvel celebrated for its fusion of superior functionality, unparalleled versatility, and unmatched affordability. It's not just a tent; it's your gateway to exploring the great outdoors, redefined for convenience and reliability.

All-Inclusive for Effortless Camping
Embrace simplicity with our all-inclusive package, ensuring you're ready for any adventure:

  • Robust Poles for Unshakable Stability
  • Handy Carry Bag for Ease of Transport
  • Durable Floor to Withstand Nature's Elements
  • Essential Tool Kit for Quick Setup

Innovative DYNADUCK Fabric - Durability Meets Elegance
Experience the pinnacle of tent craftsmanship with our exclusive DYNADUCK fabric. This 8.5 oz army duck cotton canvas is not just a material; it's a shield. Treated for water repellence, mold resistance, and UV protection, it guarantees longevity and peace of mind under the stars.

Robust Construction - Engineered to Endure
Every seam, double-stitched. Every corner, reinforced. Our Regatta Bell Tent stands resilient with galvanized steel poles, combating any weather. The unique shock-absorbing grounding system braces against nature’s fiercest, ensuring your safe haven in the wilderness.

Designed for Ultimate Comfort
Luxury and camping can coexist. Our tent boasts a heat-resistant, silicone-coated stove jack and a sewn-in PE groundsheet, crafting a cozy, critter-free zone. The integrated electrical cable outlet marries nature with modern convenience, keeping you connected when needed.

Breathe Easy, Stay Protected
Our premium bug mesh protects while promoting airflow, ensuring your nights are as refreshing as they are secure. The canvas door opens effortlessly, welcoming you to nature's doorstep with ease and elegance.

Elevate your camping to extraordinary with the Regatta Bell Tent. It's more than a shelter; it's an experience. Quality, functionality, affordability - all in one package. Step into nature with confidence and comfort. Welcome to the new era of camping.

Common Features for All Tents

  • DYNADUCK fabric, with 8.5 oz army duck cotton canvas and a water repellent, mold & UV resistant finish
  • Double-stitched seams with reinforced corners for added strength
  • Galvanized steel poles for durability and maximum resistance to harsh weather
  • Proprietary shock-absorbing grounding system to stand up to harsh weather conditions
  • Pre-installed heat-resistant silicone-coated stove jack with a 5-inch pre-cut pattern
  • Sewn-in PE groundsheet for critter-free living inside the tent
  • Electrical cable outlet for easy access to devices
  • Premium bug mesh on doors and windows, pull the canvas door back without stress
  • Canvas Type: 8.5 oz. Army Duck Cotton Canvas
  • Doors: 1
  • Windows: 3
  • Bug Mesh: No-see-um mesh
  • Floor Material: 7.5 oz. biodegradable sewn-in PE groundsheet
  • Guy Ropes / Adjustable Guylines: Polypropylene UV-resistant reflective rope
  • Frame Material: Galvanized steel center pole & door pole
  • Door Pole: 0.984” (25 mm) diameter and 0.047″ (1.2 mm) thickness
  • Roof Vents: 4
  • Zipper: Top grade waterproof 3-way zipper
  • Peg Type: Heavy-duty solid galvanized steel
  • Rubber Mallet: 1
  • Wall Height: 2'7" or 80 cm
  • Product Manual

Individual Tent Specifications

10'

  • Fabric Options: Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.047″ (1.2 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Poles, Groundsheet & Tool Kit (39x15x10 inch - 51 lbs.)
  • Center Height: 7'5" or 230 cm
  • Door Height: 4'9" or 150 cm
  • Total Weight: 51 lbs.
  • Floor Space: 10' or 3M
  • Camping Capacity: Sleeps 3
  • Glamping Capacity: Sleeps 1

13'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.047″ (1.2 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 66 lbs. | (Fire Water Repellent): 45x15x10 inch, 71 lbs.
  • Center Height: 8'2" or 250 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 66-71 lbs.
  • Floor Space: 13' or 4M
  • Camping Capacity: Sleeps 6
  • Glamping Capacity: Sleeps 3

13' - 360

  • Fabric Options: Water Repellent
  • Stove Jack: Not Included
  • Electric Cable Outlet: Not Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 68 lbs.
  • Center Height: 8'2" or 250 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 68 lbs.
  • Floor Space: 13' or 4M
  • Camping Capacity: Sleeps 6
  • Glamping Capacity: Sleeps 3

16'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.063″ (1.6 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 (Water Repellent) Tent, Groundsheet, Poles & Tool kit: 45x15x12 inch, 83 lbs. | 1 (Fire Water Repellent) Tent, Groundsheet, Poles & Tool kit: 45x15x12 inch, 90 lbs.
  • Center Height: 9'8" or 300 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 83-90 lbs.
  • Floor Space: 16'5' or 5M
  • Camping Capacity: Sleeps 8
  • Glamping Capacity: Sleeps 4

16' - 360

  • Fabric Options: Water Repellent
  • Stove Jack: Not Included
  • Electric Cable Outlet: Not Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x15x10 inch, 68 lbs.
  • Center Height: 9'8" or 300 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 83-90 lbs.
  • Floor Space: 16.5' or 5M
  • Camping Capacity: Sleeps 8
  • Glamping Capacity: Sleeps 4

20'

  • Fabric Options: Water Repellent, Fire Water Repellent
  • Number of Stove Jacks: 1
  • Stove Jack: Heat-resistant silicone-coated with 5" & 6" pre-cuts
  • Center Pole: 1.496” (38 mm) diameter and 0.063″ (1.6 mm) thickness
  • Electric Cable Outlet: Included
  • Box: 1 Tent, Groundsheet, Poles & Tool kit (Water Repellent): 45x18x14 inch, 107 lbs. | (Fire Water Repellent): 45x18x14 inch, 117 lbs.
  • Center Height: 11'2" or 342 cm
  • Door Height: 6'6" or 200 cm
  • Total Weight: 107 - 117 lbs.
  • Floor Space: 20' or 6M
  • Camping Capacity: Sleeps 10
  • Glamping Capacity: Sleeps 5

Shipping

You've done the research, you've picked the destination, and now you're here to take the final step in getting ready for your upcoming adventure. You might have to wait for days to pass before you set off on your trip, but you shouldn't have to wait for your gear. So if we have it in stock, we do our very best to get it to you as quickly as possible.

SHIPPING METHODS

Standard Shipping

Standard ground shipping is always free to the US lower 48 states. Orders placed before 5 p.m. are processed the same day and you can expect to receive your products within 3-5 business days. Orders placed after 5 p.m. are processed the next business day.

There are no weekend delivery options for any shipping method.

Exceptions

Free shipping does not apply to Hawaii, Alaska, Canada, and international orders, for which shipping costs will be added at checkout. We do not ship to P.O. box addresses. For more information, reach out to our support team via email or chat.

Delivery

Please ensure the address you provide at checkout is accurate. You'll receive an order confirmation email where you can verify your address again and if you need to make a change, you can get in touch with us.

Your order will be dispatched in 24 hours (excluding weekends and federal holidays) to the shipping address you provide at checkout. There are no weekend delivery options for any shipping method. If you'd like to use your own shipping company to expedite your delivery, please get in touch with our team.

Please note that White Duck Outdoors will not be held responsible for lost, stolen, or missing boxes if the packages are marked as delivered by the shipping agent. All orders are insured by the shipping agent.

Once your order has been dispatched, you will receive your tracking ID through email.

Refunds & Returns

Free Returns

We stand behind everything we sell and we also understand that occasionally, things don't quite go according to plan. If for any reason, you find that you need to return or exchange products you purchased from our store, we've made the process as easy as possible.

Contact our customer service team within 15 days of receipt of your gear to successfully initiate a return or exchange.

Return Process

  1. Obtain a Return Product Authorization number from our team or fill out the request form before returning your products. Please note that we don't process any items for returns or exchanges without an RPA number or written approval on the RPA request form.

  2. Ensure a copy of the original order confirmation or packing slip is sent along with your RPA paperwork as proof of purchase.

  3. Be sure to inspect your items before sending them back — if you don't get a chance to do this, please let us know before shipping the items. The items must be in their original packaging and unused for us to process a return.

  4. Any shipping costs and restocking fees associated with the return in the event of fulfillment or other error on the part of White Duck Outdoors will be incurred by us. In the case of a change of mind return shipping costs and restocking fees will be incurred by the customer. Keep in mind that shipping can be expensive and varies depending on the size and weight of the product.

White Duck Outdoors reserves the right to evaluate and determine the condition of the returned products upon receipt of the items and RPA number or form and a thorough inspection of the items.

Exchanges

If you need a different size or product, fill out our return request form, and a member of our team will get in touch with you to process the exchange.
Shipping costs and restocking fees for exchanges will be incurred by the customer.

Cancellations

Cancellations of any products that were paid for using a credit card will incur a 5% cancellation fee.
Cancellation of any products that have already been shipped will be treated as a change of mind return, with shipping and restocking fees to be paid by the customer. Please refer to our return policy for more information.

CONDITIONS

Refunds and Exchanges

Refunds and exchanges are only processed if the product is still new and unused, with the packaging intact. The product should be free of dirt, damage, and wear and tear from use, storage, or transport. If you have taken the product out of the packaging, ensure that it's packed the same way as it was when you received it, complete with the original parts, assembly instructions, and all packaging materials.

Shipping Costs

We offer free shipping on almost all our items but may deduct the shipping cost from the total refund amount. All the returned items must be shipped with prepaid freight. We will not accept return shipments sent without prior authorization or shipped with the cash-on-delivery option.

Restocking Fee

Please note that a 15% restocking fee will be applied for any change of mind returned products that aren't defective, as determined by the White Duck Outdoors team.

Warranty

We're proud of the best-in-class support we provide to our customers. That promise extends to ensuring the products you receive from us live up to the high expectations of quality craftsmanship and durability we've set. As a team passionate about the outdoors, we understand the frustration of receiving a product that doesn't match expectations or delays a trip, so we've laid out a warranty policy that keeps you well covered.

Our lifetime warranty covers products against defects in materials or workmanship and it starts immediately after delivery. If you notice an issue with a product you receive from us, you can reach out to us via phone or email and we'll ensure a member of our team resolves the complaint within 48 hours.

Any product or any component of the product found to be defective or missing will be repaired to working order or replaced with the same or similar model at the discretion of White Duck Outdoors without charge, at our expense (provided the delivery address is in the lower 48 states of the US). Please be sure to keep the original sales receipt and send us a copy of the invoice or the original receipt if you wish to repair or exchange a purchased good. The customer will be solely responsible for the delivery and shipping charges.

Disclaimer: Defects are limited to those resulting from the manufacturing process or production errors (stitches and waterproofing), and exclude holes, punctures, ordinary wear and tear, damage arising from (but not limited to) mold, mildew, inconsequential spot leakage, ultraviolet exposure, fire/stove/air conditioner use, other damages that may occur during improper or negligent use/assembly/storage of the product, bad maintenance, use contrary to instructions (not following the proper procedures), repair, modification or alteration by anyone other than White Duck Outdoors, if the item has been damaged on purpose or damage from extreme weather conditions including but not limited to ice, snow, hail, wind, and lightning or any other catastrophic events.

NOTE: Your tent is built from best-in-class materials and boasts a superior construction to tents from almost any other store. However, your tent is not meant to be used as a permanent shelter, left up year-round, or left unattended. All of these situations will be considered "negligent use" and will not be covered under the White Duck Warranty.

Customer Reviews

Based on 95 reviews
78%
(74)
17%
(16)
5%
(5)
0%
(0)
0%
(0)
A
Adyam
Lots of space!!

I purchased the 13ft bell tent and it has lots of space. It fits a INTEX 64417ED queen size 22in height air mattress. Setup was easy enough with the instructions and setup videos. You can set it up alone but it's better to have at least 1 other person to help. Overall I'm happy with my purchase.

R
Robert Knezevic
Comfy

We used tent for camping in Colorado . Quality was great 6 people and firewood stove in tent and was very comfortable and cozy

J
Jon koch
Pretty Dope

I work in the outdoor industries as a safety kayaker in Colorado. I’ve been living in this tent for about three months from May-august. It’s seen heavy rain, light snow and heavy winds and has held up beautifully. It stays dry and is easy to heat up with a small propane heater. I haven’t used a wood stove in it. I’m able to have a small dresser and twin size bed plus a hamper and still stand up and move around at 5’10”. Also it makes a pretty satisfying drum noise when set up taught.

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Josh
Get the larger size.

Overall great product and very very easy to set up! Quality materials were used to make it.We order the smallest one/ 2 people. I thought the height would have been taller but maybe it's 6' at the point. I would have definitely paid more for the larger size.

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Jody V
Quality product.

Not enough room for a couple to sleep together in the same bed. A pole is in the middle of the tent floor. It would be good if you were sleeping four individually.

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