Payment Policy

This Payment Policy describes how thrillseekergear.com (the “Site” or “we”) accept and process payments through our website.

We accept PayPal and all major credit cards and payments made via Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay. 

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

If you wish to obtain a refund, please reach out to us at info@thrillseekergear.com. You can reference our Returns and Refund Policy to see if your return and/or refund is eligible.

A refund can take 5-7 business days to return to your account. Please note bank processing time is excluded from this timeline as different banks have different timelines out of our control.

Payment must be made in full before shipment.  

We currently accept Shopify payments

Secure Sockets Layer (128-bit SSL security) https://thrillseekergear.com/ uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables the encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All forms on our site are secured with SSL technology so that your personal information remains safe and out of reach of malicious people.

PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and information. Defined by the Payment Card Industry Security Standards Council, was created controls around Mastercard data for Mastercard fraud through its exposure.

We take your online security very seriously and have invested a lot of time and money to certify our solution as PCI compliant. From annual on-site assessments validating compliance to ongoing risk management, we work very hard to keep our platform secure.

YOUR PAYMENT INFORMATION
Your Mastercard number is not accessible to us. When your purchase is complete, we only see your billing information, shipping information, order details and therefore the last 4 digits of your Mastercard.

Thank you for buying with confidence!

ThrillSeeker Gear
Email: info@thrillseekergear.com
Phone Number: (984) 777-9825
Address: 2920 Forestville Rd., Ste. 100 #3210, Raleigh, NC 27616