Scout Hardshell Roof Top Tent: The Ultimate Outdoor Companion
Experience Unmatched Comfort & Durability: Elevate your camping adventures with the Trustmade Scout Hardshell Rooftop Tent. Engineered for the passionate traveler, this tent combines flame-retardant fabric and robust honeycomb aluminum construction, ensuring safety, comfort, and longevity. Weather any storm with its exceptional durability and weather-resistant features.
Key Features:
- Superior Construction: Honeycomb Aluminum frame and shell for unparalleled structural strength.
- Safety Certified: CPAI-84 flame retardant materials for peace of mind.
- Weather-Proof Comfort: 100% waterproof, UV-resistant, and breathable fabric with a built-in mattress and waterproof pad.
- Convenience at Its Best: Sets up in just 1 minute with a hydraulic automatic system. Fits up to 3 adults comfortably.
- All-Inclusive: Includes a 7.6 FT ladder, detachable pockets, interior LED light, and additional storage options.
- Versatile Compatibility: Fits nearly any vehicle with the right roof rack, ready to handle rugged terrains.
Specifications:
- Material: Honeycomb Aluminum (Frame & Shell), 105g Polyester (Mattress)
- Mattress Size: 79.5 x 48 x 2 inches
- Color Scheme: Black Shell with Grey and White Fabric
What’s Included:
- 2.3M Aluminum Extendable Ladder
- LED Light
- Shoe Bag
- Hardware Kits
- Manual Instruction
Delivery: Prepare to embark on your next adventure within 10-15 days from purchase.
Transform Your Camping Experience: The Scout Hardshell Rooftop Tent is more than just a shelter; it's your next step towards unforgettable adventures. Designed for ease, comfort, and resilience, it's your go-to choice for exploring the great outdoors. Ready in seconds, lasting for years - Scout is your companion in exploring the unexplored.
- Sleeps: 2-3 People
- Set Up Time: 2 Minutes
- Recommended Roofrack: Universal
- Size (Closed): 84"x52"x7"
- Size (Opened): 84"x52"x60"
- Canopy Fabric: 300G Rip-stop Canvas PU3000mm, Waterproof, Anti-UV 50+
- Travel Cover Included: No
- Mosquito Screen Included: Yes
- Mattress: High Density 2" Foam, waterproof
- Frame Material: Stainless Steel
- Ladder: 7.6 inch Aluminum Extendable Ladder, Bear Weight 700LB
- Total Product Weight: 205 lbs
- Hardware: Included
Shipping
Free shipping across the continental USA. Order processing takes about 2-3 business days until the product ships out. Shipping takes between 6-8 business days for delivery.
Returns
Return without Reason
When you received your package and you thought you did not like it anymore and you would like to return it, under this case, you will not get a 100% refund if Trustmade agrees with your return and refund application.
You have to pay repacking and a 20% restocking fee of the order price. And return shipping fees are paid by you as well.
Trustmade will refund you when checked return items are in good condition.
Please note Trustmade is also qualified to refuse the return and refund request.
Out of Stock
When your order is out of stock, our customer service team will contact you as soon as possible. They will ask whether you want to wait for the products to be restocked or exchange for another product. You are also entitled to a full refund.
Broken Promise of Restocking & Order Shipped out Time
The products you ordered were out of stock but Trustmade has replenishments on the way to their warehouse. Trustmade gave you replenishment and estimated order shipped-out time. You agreed with waiting for replenishments.
In this case, your orders still can not be shipped out for any reason, you're qualified for a full refund.
Received Wrong Item
Mistakes happen. If you receive the wrong products, you should send photos or videos as proof to Trustmade.
If you do not wish to keep the products, Trustmade will send you a shipping label to send the goods back. Once Trustmade receives the goods back, we will ship the correct product you ordered.
You are also eligible for a full refund. Once you return the wrong products to Trustmade in good condition, they will issue a full refund. Trustmade is in charge of the return shipping fees.
Partial Items Shipped
When you receive your package and find that part of the product isn't included, you should immediately take photos to send to Trustmade. Ask Trustmade to ship the missing item or issue a refund.
You could choose to keep the products and Trustmade will issue a refund based on what you have received.
You can also return the products in good condition for a full refund. Return shipping fees are Trustmade's responsibility.
Payment Issue
If you accidentally are charged more than your order total, please contact customer service as soon as possible. We will refund you if you are wrongfully charged.
Wrong Shipping Address
If you accidentally submitted the wrong address when you placed your order, contact Trustmade immediately to modify your shipping address.
If the products were missing in transport, you could ask Trustmade to reship the new products to your correct address. You will be responsible for paying the shipping charges.
If the products are returned to Trustmade's warehouse successfully, you can ask for the products to be shipped to your correct address. You will be responsible for paying the shipping charges.
You are also able to cancel your order, but you can only get a refund of half your order price.
Products With Quality Issues
When you receive your package and find products with quality issues, you should contact Trustmade and send photos or videos as proof asking for after-sales service.
In this case, Trustmade would issue a 100% refund to you after you return the products in good condition.
If you choose to replace the products, please return the products with the quality issues to Trustmade's warehouse first. After the goods are received and inspected, the replacement products will be shipped.
Broken Product
If you received a broken product, you should submit an after-sales application and send proof to the supplier (photo, video) asking for after-sales service within 5 days after the package was delivered to you. Trustmade will replace or issue a full refund.
Warranty
3-Year Warranty
The warranty is 3 years from the date of shipment. During the warranty period, if any damage is caused by non-artificial fault, the manufacturer will provide the replacement spare parts.
Scout Hardshell Roof Top Tent: The Ultimate Outdoor Companion
Experience Unmatched Comfort & Durability: Elevate your camping adventures with the Trustmade Scout Hardshell Rooftop Tent. Engineered for the passionate traveler, this tent combines flame-retardant fabric and robust honeycomb aluminum construction, ensuring safety, comfort, and longevity. Weather any storm with its exceptional durability and weather-resistant features.
Key Features:
- Superior Construction: Honeycomb Aluminum frame and shell for unparalleled structural strength.
- Safety Certified: CPAI-84 flame retardant materials for peace of mind.
- Weather-Proof Comfort: 100% waterproof, UV-resistant, and breathable fabric with a built-in mattress and waterproof pad.
- Convenience at Its Best: Sets up in just 1 minute with a hydraulic automatic system. Fits up to 3 adults comfortably.
- All-Inclusive: Includes a 7.6 FT ladder, detachable pockets, interior LED light, and additional storage options.
- Versatile Compatibility: Fits nearly any vehicle with the right roof rack, ready to handle rugged terrains.
Specifications:
- Material: Honeycomb Aluminum (Frame & Shell), 105g Polyester (Mattress)
- Mattress Size: 79.5 x 48 x 2 inches
- Color Scheme: Black Shell with Grey and White Fabric
What’s Included:
- 2.3M Aluminum Extendable Ladder
- LED Light
- Shoe Bag
- Hardware Kits
- Manual Instruction
Delivery: Prepare to embark on your next adventure within 10-15 days from purchase.
Transform Your Camping Experience: The Scout Hardshell Rooftop Tent is more than just a shelter; it's your next step towards unforgettable adventures. Designed for ease, comfort, and resilience, it's your go-to choice for exploring the great outdoors. Ready in seconds, lasting for years - Scout is your companion in exploring the unexplored.
- Sleeps: 2-3 People
- Set Up Time: 2 Minutes
- Recommended Roofrack: Universal
- Size (Closed): 84"x52"x7"
- Size (Opened): 84"x52"x60"
- Canopy Fabric: 300G Rip-stop Canvas PU3000mm, Waterproof, Anti-UV 50+
- Travel Cover Included: No
- Mosquito Screen Included: Yes
- Mattress: High Density 2" Foam, waterproof
- Frame Material: Stainless Steel
- Ladder: 7.6 inch Aluminum Extendable Ladder, Bear Weight 700LB
- Total Product Weight: 205 lbs
- Hardware: Included
Shipping
Free shipping across the continental USA. Order processing takes about 2-3 business days until the product ships out. Shipping takes between 6-8 business days for delivery.
Returns
Return without Reason
When you received your package and you thought you did not like it anymore and you would like to return it, under this case, you will not get a 100% refund if Trustmade agrees with your return and refund application.
You have to pay repacking and a 20% restocking fee of the order price. And return shipping fees are paid by you as well.
Trustmade will refund you when checked return items are in good condition.
Please note Trustmade is also qualified to refuse the return and refund request.
Out of Stock
When your order is out of stock, our customer service team will contact you as soon as possible. They will ask whether you want to wait for the products to be restocked or exchange for another product. You are also entitled to a full refund.
Broken Promise of Restocking & Order Shipped out Time
The products you ordered were out of stock but Trustmade has replenishments on the way to their warehouse. Trustmade gave you replenishment and estimated order shipped-out time. You agreed with waiting for replenishments.
In this case, your orders still can not be shipped out for any reason, you're qualified for a full refund.
Received Wrong Item
Mistakes happen. If you receive the wrong products, you should send photos or videos as proof to Trustmade.
If you do not wish to keep the products, Trustmade will send you a shipping label to send the goods back. Once Trustmade receives the goods back, we will ship the correct product you ordered.
You are also eligible for a full refund. Once you return the wrong products to Trustmade in good condition, they will issue a full refund. Trustmade is in charge of the return shipping fees.
Partial Items Shipped
When you receive your package and find that part of the product isn't included, you should immediately take photos to send to Trustmade. Ask Trustmade to ship the missing item or issue a refund.
You could choose to keep the products and Trustmade will issue a refund based on what you have received.
You can also return the products in good condition for a full refund. Return shipping fees are Trustmade's responsibility.
Payment Issue
If you accidentally are charged more than your order total, please contact customer service as soon as possible. We will refund you if you are wrongfully charged.
Wrong Shipping Address
If you accidentally submitted the wrong address when you placed your order, contact Trustmade immediately to modify your shipping address.
If the products were missing in transport, you could ask Trustmade to reship the new products to your correct address. You will be responsible for paying the shipping charges.
If the products are returned to Trustmade's warehouse successfully, you can ask for the products to be shipped to your correct address. You will be responsible for paying the shipping charges.
You are also able to cancel your order, but you can only get a refund of half your order price.
Products With Quality Issues
When you receive your package and find products with quality issues, you should contact Trustmade and send photos or videos as proof asking for after-sales service.
In this case, Trustmade would issue a 100% refund to you after you return the products in good condition.
If you choose to replace the products, please return the products with the quality issues to Trustmade's warehouse first. After the goods are received and inspected, the replacement products will be shipped.
Broken Product
If you received a broken product, you should submit an after-sales application and send proof to the supplier (photo, video) asking for after-sales service within 5 days after the package was delivered to you. Trustmade will replace or issue a full refund.
Warranty
3-Year Warranty
The warranty is 3 years from the date of shipment. During the warranty period, if any damage is caused by non-artificial fault, the manufacturer will provide the replacement spare parts.