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Tuff Stuff Overland 5-Person Elite Roof Top Tent with Annex Room

Embrace the stars: Sleep soundly atop your car, comfort guaranteed for 4-5 adventurers.

Private retreats in nature: Removable walls transform any spot into a cozy haven.

Weather any storm: Your durable, all-season hideaway awaits, ready in minutes.

Expand your horizons: Annex room included, because the best adventures need space.

NEED HELP? Text or Call: (984) 777-9825

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DETAILS

Installments By Afterpay

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments, both online and in-store. Installment options vary by store and can be used on orders over USD 50, including discounts, shipping, and taxes. You must be over the age of 18, reside in the US, and be paid in USD to use Shop Pay Installments. Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau. Note: To use Shop Pay Installments you need a US shipping address.

Installments By ShopPay

Please note that a higher initial payment may be required for some purchases. Pay later in 4 installments complete Terms. For CA residents loans made or arranged pursuant to a California Finance Lenders Law license.

Apply for Commercial Financing

CAN'T FIND ADD-ONS OR ACCESSORIES? Text or Call: (984) 777-9825

DESCRIPTION

Elevate Your Outdoor Adventures with Tuff Stuff's Elite Roof Top Tent

Transform your camping experience with the Tuff Stuff Elite Roof Top Tent, designed to blend luxury with the ruggedness of outdoor adventures. Perfect for families or groups, this four-season tent sleeps 4-5 people in unparalleled comfort, making it your go-to choice for memorable escapes into nature.

Key Features:

  • Spacious Comfort: A massive 96 x 77-inch mattress, larger than a California King, ensures a good night's sleep for everyone. The washable cover adds convenience.
  • Quality Construction: Crafted from 280D poly-cotton windproof fabric, with heavy-duty YKK zippers and a poly-oxford 420D rain fly, it's built to withstand the elements.
  • Privacy and Flexibility: A removable internal divider creates two separate spaces, while dual entry doors enhance privacy. The tent also features a removable lower annex room, expanding your living space.
  • Innovative Design: Enjoy the unique overhead veranda and the option to unfold the tent from either side of your vehicle. The all-aluminum frame, ladder, and roof rack mounts ensure durability and ease of use.
  • Complete Setup: Comes with all necessary installation hardware, including tools, two sliding ladders, rainfly for entry doors, a black PVC cover, and an annex room with a floor. Extras like a shoe storage bag, an under-tent storage hammock, and a 2.75-inch mattress enhance your camping experience.

Benefits:

  • Enhanced Outdoor Living: Provides the perfect blend of comfort and adventure, with ample space and privacy options.
  • Durability: High-quality materials and construction mean your tent is ready for any season and any weather.
  • Convenience: Everything you need for installation is included, making setup a breeze. The tent's design and features ensure a hassle-free and enjoyable camping experience.

Make your next outdoor adventure unforgettable with the Tuff Stuff Elite Roof Top Tent. It's not just a tent; it's your home away from home in the heart of nature.

SPECS
  • Actual Weight: 194 lbs
  • Weight Capacity: 800 lbs
  • Dimensions (L/W/H):
    • Folded Closed: 79 x 48 x 16 inches
    • Opened: 79 x 96 x 52 inches
    • Open w/ Overhang: 132 x 79 x 52 inches
  • Distance Between Mounting Rails: 32 inches
  • Season: 4 season
  • Mattress Footprint: 77 x 96 inches, 2.75-inch thick mattress
  • Windows: 6 (including the doors), "No see um" mosquito mesh w/ inner/outer cover for cold/wet weather, taped seams to prevent moisture ingress
  • Annex Room (Included): 113 x 90 inches, 420D Oxford side walls & 1000D PVC floor, taped seams to prevent moisture ingress
  • Base: Welded aluminum 2-inch frame w/ aluminum sheets (top & bottom), insulated between joists
  • Internal Frame: 1" diameter aluminum poles, 420D Oxford fabric coated
  • Tent Material: 280G Cotton/Poly Rip-Stop, Polyurethane-impregnated for maximum waterproofing, taped seams
  • Rainfly: 420D Oxford polyurethane coated, taped seams
  • Driving Cover: Black, 1000D PVC waterproof w/ heavy-duty YKK zippers, zips on 3 sides, slides into tent base on 4th side

Installation Instructions:

  • Install Time: Approx 1-2 hours with 2 people. Detailed instructions are included.
  • Annex Room: Zips on after tent installation.
  • Included: All necessary spikes and hardware (even tools) to mount to most roof racks using the custom extruded aluminum channel system.
  • Mounting Height: Ideal height is 76″-78″ above the ground to allow for ladder extension and annex to reach the ground.
  • Crossbar Compatibility: Tent mounts slide in the lower mounting rail to fit any crossbars (left to right on the vehicle) with a spread of up to 52". Crossbars no more than 45" apart are recommended for optimal support. Lower brackets accept up to a 3.25" wide crossbar.
  • Note: Do not fabricate your mounting rails before receiving your tent.
  • Roof Rack/Base: Must provide your own roof rack or base for the tent to bolt to.

[Click Here for the Installation Manual]

MANUFACTURER SHIPPING | RETURNS | WARRANTY

Shipping

Freight/Delivery times are 4-6 business days from our warehouse to the Destination Terminal, Final Delivery is by appointment (this is why we require a phone number) and varies based on the distance from the Destination Terminal and the Final Delivery address (your shipping address).

Do NOT miss your delivery once scheduled or you will be charged for rescheduling. We get charged and will pass the charge on to you. 

Our tents ship via LTL and will ship separately from any other items in your cart. This means, if you also ordered an awning it will ship via Ground. This is why the phone number is so important. The LTL Freight Carrier will contact you via phone to work out a delivery time. No number, no delivery. Missed travel time.

All tents INCLUDE shipping only to the lower 48 states. Tents must be sent via freight truck (not UPS or FedEx Ground) so please arrange an ideal location with easy access/and or forklift services to ensure no damage occurs in transit. A forklift is not required but definitely preferred.

For residential deliveries: The courier will only deliver to the sidewalk, driveway, or garage. A valid telephone number must be provided at the time of purchase. This needs to be a number that you can be reached at in order for the delivery driver to schedule a delivery time. Failure to provide a valid telephone number will result in your tent not being shipped until we can make contact with you.

If you cannot arrange to be available or fail to respond to the carrier, your tent will be returned to our warehouse and the return freight charges will be applied to your credit card.

Lastly, if you see damage to the tent packaging take pictures immediately. Refuse delivery.  If you do not see any outer damage but find concealed damage once you open the packaging, stop, take pictures, and report the damage to us immediately. All damage must be reported within 24 hrs. Make sure to take pictures of the packaging, the crate, the tent, and anything that will provide context for the damage.

Returns

Most products available from Tuff Stuff Overland are returnable and must be returned with all original packaging, paperwork, and parts in new and unused condition. Please fit-check the product and be certain your vehicle information (i.e. year, make, model, bed length, etc.) is correct and compatible with the product specifications.  

To return an item, a Return Authorization Number (RA#) must be requested within 30 days of receipt of the product. When shipping the return, this RA# must be clearly displayed on the package. Items returned without an RA# cannot be refunded or exchanged.

As a courtesy, Tuff Stuff Overland may decide to issue a refund prior to receiving the returned item. If the item fails inspection upon arrival, we reserve the right to reverse the courtesy refund, so please be sure the item(s) qualifies for a full return prior to shipping the item back.

Tuff Stuff Overland is not responsible for damages incurred during product installation or use and will not compensate for any damages due to installation issues, nor reimburse labor charges, installation fees, or credit card fees, under any circumstances.

Return Process

Contact our Customer Service Team and let them know that you'd like to return your purchase.

Our Customer Service Team will provide you with an RA#, and email you detailed return instructions.

Clearly display the RA# on the package and return it to the address given in the email.

The customer is responsible for all return shipping costs unless the return is due to a manufacturer defect or Tuff Stuff Overland error.

The original method of payment used to place the order will be credited the purchase price, minus the outbound shipping and return shipping costs. Tuff Stuff Overland will send a confirmation email once the refund has been issued.

Please allow up to 10 business days for your bank to process the credit.

If you receive an item that is defective, damaged, or broken, please stop and take pictures right away.  Contact Tuff Stuff Overland immediately and we’ll assist in setting up a return.

Items Damaged in Transit

If you receive a damaged package, you must refuse delivery and contact customer service within 3 days of attempted delivery. If you refuse delivery, the order will be returned to us.

If you accept delivery due to concealed damage, contact customer service within 24-48 hours, and we will help you file a damage claim with the carrier. Any freight damage reported after 72 hours will be denied by the freight company, and we will not be able to help.  And yes, that's 72 hours, not 3 days or 3 business days. 72 hours is when the clock starts ticking down. Trust us, not our rules but we and you have to abide by them if you want to be made whole again.

Warranty

1-year warranty against manufacturer defects.

Tuff Stuff Overland guarantees the workmanship of the products we sell for 30 days from the date of receipt. All returned items will be inspected for warranty eligibility. You are responsible for the cost of shipping merchandise to one of our distribution centers for warranty inspection.

Defective parts will be replaced or repaired at our discretion. Please check the product documentation for more information regarding the product warranty policy. Should your product fail after 30 days, please contact our customer service department and we will assist you in submitting a claim.

Tuff Stuff Overland will not be liable for any indirect, special, incidental, or consequential damages of any kind. We will not be responsible or liable for inconvenience, rental cars, shipping, labor, legal fees, or any other costs incurred while the item is being inspected or replaced.

Exclusions from Warranties

  • Purchases made secondhand through a friend or enemy, marketplace, or any other source other than directly from our website or one of our authorized dealers
  • Electrical and computer items
  • Any problem from misuse or improper installation
  • Damage to your vehicle (if a product falls off due to improper installation, we'd consider this beyond the scope of the warranty)
  • Consequential costs or damages (storage fees, mechanic fees, car rental fees, etc.)
  • Restocking Fees

Some items require a restocking fee. The fees can range from 15-30% depending on the item. Some items qualify for a refund, minus the restocking fee and any return shipping costs when returned with all original packaging, paperwork, and parts in new and unused condition.

Non-Returnable Products

Some items, including (but not limited to) tents, custom-painted items, and specially ordered items, are not eligible for a return.

If there is a manufacturer defect or Tuff Stuff Overland error, these items may be returned for credit.

These items cannot be returned:

  • Tents
  • Any product that has been installed or is no longer new
  • Opened electrical items
  • Custom items
  • Closeout or clearance items
  • Special order items

Tuff Stuff Overland extends the active return period from 30 to 60 days on orders placed between “Black Friday” (the Friday following Thanksgiving) and Dec 24th. All other return policies and procedures still apply.

Product Installation Policy

Tuff Stuff Overland has no control over the use of any product. Tuff Stuff Overland, therefore, expects the customer to exercise good judgment as to the proper selection, installation, use, and maintenance of any product. Tuff Stuff Overland assumes no responsibility for damage or injury of any kind due to any misuse or improper application of any products in any way by any person.

Returns FAQ

Why do you ask for pictures?

We're living in a modern world and use modern technology to work through issues. It's a lot less expensive to send a few pics than to ship the product back when a picture can tell us the same story. You pay for the return shipping so wouldn't you rather bang out a few pics and avoid that extra cost if possible?

Another example is that we may be able to quickly identify carrier damage, which we can help you file a claim and the pictures are a critical part of the claim requirements.

How can I return an item?

Contact a Customer Service Representative and let the team know that you'd like to return your item. We will provide you with an RA# (Return Authorization) and email you detailed return instructions. Valid RA#'s are required in order for us to quickly identify your return and issue credit. No valid RA# = No Credit.

Can I exchange an item?

Items that include all original packaging, paperwork, and parts in new and unused condition may be returned. Just follow the Tuff Stuff Overland returns procedure. It’s a paperwork thing.

Will I pay a restocking fee?

Some products require a restocking fee. The fees can range from 15-30% depending on the item. These items can be refunded, less the restocking fee and any return shipping costs. The items will be inspected before a credit is issued.

Who pays for return shipping costs?

If the return is due to a manufacturer defect or a Tuff Stuff Overland error, we will pay for return shipping. Otherwise, the customer is responsible for the cost of returning the item.

What should I do if I receive the wrong item?

  1. Confirm whether the item you ordered is the item you received. You can do this by comparing the part number on the shipping receipt to the part number on your email order receipt.
  2. Confirm that the part number on the order receipt is the same as the part number on the item packaging. Items can be incorrectly selected by the fulfillment warehouse.
  3. Confirm that the part number on the order receipt is the same as the part number on the item itself. Sometimes items are incorrectly packaged.
  4. Confirm that the part number on the order receipt is the right part number for your vehicle's year, make, model, sub-model, cab size, and bed length.
  5. If the numbers do not match, contact us and let the team know that you'd like to return your purchase.

What if I get mad, decide not to bother contacting Tuff Stuff Overland for an RA#, and return the item without authorization?

We may not be able to locate your return. We have multiple warehouses across the country and cannot link returns without the RA#. If you return an item without an RA# the chances are high that it will either get refused by the shipping department or lost in Return Land (that's right next to where Missing Sock Land resides). No valid RA# = No Credit.

If the item is returned with a valid RA#, we'll process your return, exchange the item for the correct part (if available), and send you a prepaid UPS shipping label if the error is ours.

If you are shipping an item over $50, we strongly suggest using a trackable shipping service (UPS or FedEx) and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Elevate Your Outdoor Adventures with Tuff Stuff's Elite Roof Top Tent

Transform your camping experience with the Tuff Stuff Elite Roof Top Tent, designed to blend luxury with the ruggedness of outdoor adventures. Perfect for families or groups, this four-season tent sleeps 4-5 people in unparalleled comfort, making it your go-to choice for memorable escapes into nature.

Key Features:

  • Spacious Comfort: A massive 96 x 77-inch mattress, larger than a California King, ensures a good night's sleep for everyone. The washable cover adds convenience.
  • Quality Construction: Crafted from 280D poly-cotton windproof fabric, with heavy-duty YKK zippers and a poly-oxford 420D rain fly, it's built to withstand the elements.
  • Privacy and Flexibility: A removable internal divider creates two separate spaces, while dual entry doors enhance privacy. The tent also features a removable lower annex room, expanding your living space.
  • Innovative Design: Enjoy the unique overhead veranda and the option to unfold the tent from either side of your vehicle. The all-aluminum frame, ladder, and roof rack mounts ensure durability and ease of use.
  • Complete Setup: Comes with all necessary installation hardware, including tools, two sliding ladders, rainfly for entry doors, a black PVC cover, and an annex room with a floor. Extras like a shoe storage bag, an under-tent storage hammock, and a 2.75-inch mattress enhance your camping experience.

Benefits:

  • Enhanced Outdoor Living: Provides the perfect blend of comfort and adventure, with ample space and privacy options.
  • Durability: High-quality materials and construction mean your tent is ready for any season and any weather.
  • Convenience: Everything you need for installation is included, making setup a breeze. The tent's design and features ensure a hassle-free and enjoyable camping experience.

Make your next outdoor adventure unforgettable with the Tuff Stuff Elite Roof Top Tent. It's not just a tent; it's your home away from home in the heart of nature.

  • Actual Weight: 194 lbs
  • Weight Capacity: 800 lbs
  • Dimensions (L/W/H):
    • Folded Closed: 79 x 48 x 16 inches
    • Opened: 79 x 96 x 52 inches
    • Open w/ Overhang: 132 x 79 x 52 inches
  • Distance Between Mounting Rails: 32 inches
  • Season: 4 season
  • Mattress Footprint: 77 x 96 inches, 2.75-inch thick mattress
  • Windows: 6 (including the doors), "No see um" mosquito mesh w/ inner/outer cover for cold/wet weather, taped seams to prevent moisture ingress
  • Annex Room (Included): 113 x 90 inches, 420D Oxford side walls & 1000D PVC floor, taped seams to prevent moisture ingress
  • Base: Welded aluminum 2-inch frame w/ aluminum sheets (top & bottom), insulated between joists
  • Internal Frame: 1" diameter aluminum poles, 420D Oxford fabric coated
  • Tent Material: 280G Cotton/Poly Rip-Stop, Polyurethane-impregnated for maximum waterproofing, taped seams
  • Rainfly: 420D Oxford polyurethane coated, taped seams
  • Driving Cover: Black, 1000D PVC waterproof w/ heavy-duty YKK zippers, zips on 3 sides, slides into tent base on 4th side

Installation Instructions:

  • Install Time: Approx 1-2 hours with 2 people. Detailed instructions are included.
  • Annex Room: Zips on after tent installation.
  • Included: All necessary spikes and hardware (even tools) to mount to most roof racks using the custom extruded aluminum channel system.
  • Mounting Height: Ideal height is 76″-78″ above the ground to allow for ladder extension and annex to reach the ground.
  • Crossbar Compatibility: Tent mounts slide in the lower mounting rail to fit any crossbars (left to right on the vehicle) with a spread of up to 52". Crossbars no more than 45" apart are recommended for optimal support. Lower brackets accept up to a 3.25" wide crossbar.
  • Note: Do not fabricate your mounting rails before receiving your tent.
  • Roof Rack/Base: Must provide your own roof rack or base for the tent to bolt to.

[Click Here for the Installation Manual]

Shipping

Freight/Delivery times are 4-6 business days from our warehouse to the Destination Terminal, Final Delivery is by appointment (this is why we require a phone number) and varies based on the distance from the Destination Terminal and the Final Delivery address (your shipping address).

Do NOT miss your delivery once scheduled or you will be charged for rescheduling. We get charged and will pass the charge on to you. 

Our tents ship via LTL and will ship separately from any other items in your cart. This means, if you also ordered an awning it will ship via Ground. This is why the phone number is so important. The LTL Freight Carrier will contact you via phone to work out a delivery time. No number, no delivery. Missed travel time.

All tents INCLUDE shipping only to the lower 48 states. Tents must be sent via freight truck (not UPS or FedEx Ground) so please arrange an ideal location with easy access/and or forklift services to ensure no damage occurs in transit. A forklift is not required but definitely preferred.

For residential deliveries: The courier will only deliver to the sidewalk, driveway, or garage. A valid telephone number must be provided at the time of purchase. This needs to be a number that you can be reached at in order for the delivery driver to schedule a delivery time. Failure to provide a valid telephone number will result in your tent not being shipped until we can make contact with you.

If you cannot arrange to be available or fail to respond to the carrier, your tent will be returned to our warehouse and the return freight charges will be applied to your credit card.

Lastly, if you see damage to the tent packaging take pictures immediately. Refuse delivery.  If you do not see any outer damage but find concealed damage once you open the packaging, stop, take pictures, and report the damage to us immediately. All damage must be reported within 24 hrs. Make sure to take pictures of the packaging, the crate, the tent, and anything that will provide context for the damage.

Returns

Most products available from Tuff Stuff Overland are returnable and must be returned with all original packaging, paperwork, and parts in new and unused condition. Please fit-check the product and be certain your vehicle information (i.e. year, make, model, bed length, etc.) is correct and compatible with the product specifications.  

To return an item, a Return Authorization Number (RA#) must be requested within 30 days of receipt of the product. When shipping the return, this RA# must be clearly displayed on the package. Items returned without an RA# cannot be refunded or exchanged.

As a courtesy, Tuff Stuff Overland may decide to issue a refund prior to receiving the returned item. If the item fails inspection upon arrival, we reserve the right to reverse the courtesy refund, so please be sure the item(s) qualifies for a full return prior to shipping the item back.

Tuff Stuff Overland is not responsible for damages incurred during product installation or use and will not compensate for any damages due to installation issues, nor reimburse labor charges, installation fees, or credit card fees, under any circumstances.

Return Process

Contact our Customer Service Team and let them know that you'd like to return your purchase.

Our Customer Service Team will provide you with an RA#, and email you detailed return instructions.

Clearly display the RA# on the package and return it to the address given in the email.

The customer is responsible for all return shipping costs unless the return is due to a manufacturer defect or Tuff Stuff Overland error.

The original method of payment used to place the order will be credited the purchase price, minus the outbound shipping and return shipping costs. Tuff Stuff Overland will send a confirmation email once the refund has been issued.

Please allow up to 10 business days for your bank to process the credit.

If you receive an item that is defective, damaged, or broken, please stop and take pictures right away.  Contact Tuff Stuff Overland immediately and we’ll assist in setting up a return.

Items Damaged in Transit

If you receive a damaged package, you must refuse delivery and contact customer service within 3 days of attempted delivery. If you refuse delivery, the order will be returned to us.

If you accept delivery due to concealed damage, contact customer service within 24-48 hours, and we will help you file a damage claim with the carrier. Any freight damage reported after 72 hours will be denied by the freight company, and we will not be able to help.  And yes, that's 72 hours, not 3 days or 3 business days. 72 hours is when the clock starts ticking down. Trust us, not our rules but we and you have to abide by them if you want to be made whole again.

Warranty

1-year warranty against manufacturer defects.

Tuff Stuff Overland guarantees the workmanship of the products we sell for 30 days from the date of receipt. All returned items will be inspected for warranty eligibility. You are responsible for the cost of shipping merchandise to one of our distribution centers for warranty inspection.

Defective parts will be replaced or repaired at our discretion. Please check the product documentation for more information regarding the product warranty policy. Should your product fail after 30 days, please contact our customer service department and we will assist you in submitting a claim.

Tuff Stuff Overland will not be liable for any indirect, special, incidental, or consequential damages of any kind. We will not be responsible or liable for inconvenience, rental cars, shipping, labor, legal fees, or any other costs incurred while the item is being inspected or replaced.

Exclusions from Warranties

  • Purchases made secondhand through a friend or enemy, marketplace, or any other source other than directly from our website or one of our authorized dealers
  • Electrical and computer items
  • Any problem from misuse or improper installation
  • Damage to your vehicle (if a product falls off due to improper installation, we'd consider this beyond the scope of the warranty)
  • Consequential costs or damages (storage fees, mechanic fees, car rental fees, etc.)
  • Restocking Fees

Some items require a restocking fee. The fees can range from 15-30% depending on the item. Some items qualify for a refund, minus the restocking fee and any return shipping costs when returned with all original packaging, paperwork, and parts in new and unused condition.

Non-Returnable Products

Some items, including (but not limited to) tents, custom-painted items, and specially ordered items, are not eligible for a return.

If there is a manufacturer defect or Tuff Stuff Overland error, these items may be returned for credit.

These items cannot be returned:

  • Tents
  • Any product that has been installed or is no longer new
  • Opened electrical items
  • Custom items
  • Closeout or clearance items
  • Special order items

Tuff Stuff Overland extends the active return period from 30 to 60 days on orders placed between “Black Friday” (the Friday following Thanksgiving) and Dec 24th. All other return policies and procedures still apply.

Product Installation Policy

Tuff Stuff Overland has no control over the use of any product. Tuff Stuff Overland, therefore, expects the customer to exercise good judgment as to the proper selection, installation, use, and maintenance of any product. Tuff Stuff Overland assumes no responsibility for damage or injury of any kind due to any misuse or improper application of any products in any way by any person.

Returns FAQ

Why do you ask for pictures?

We're living in a modern world and use modern technology to work through issues. It's a lot less expensive to send a few pics than to ship the product back when a picture can tell us the same story. You pay for the return shipping so wouldn't you rather bang out a few pics and avoid that extra cost if possible?

Another example is that we may be able to quickly identify carrier damage, which we can help you file a claim and the pictures are a critical part of the claim requirements.

How can I return an item?

Contact a Customer Service Representative and let the team know that you'd like to return your item. We will provide you with an RA# (Return Authorization) and email you detailed return instructions. Valid RA#'s are required in order for us to quickly identify your return and issue credit. No valid RA# = No Credit.

Can I exchange an item?

Items that include all original packaging, paperwork, and parts in new and unused condition may be returned. Just follow the Tuff Stuff Overland returns procedure. It’s a paperwork thing.

Will I pay a restocking fee?

Some products require a restocking fee. The fees can range from 15-30% depending on the item. These items can be refunded, less the restocking fee and any return shipping costs. The items will be inspected before a credit is issued.

Who pays for return shipping costs?

If the return is due to a manufacturer defect or a Tuff Stuff Overland error, we will pay for return shipping. Otherwise, the customer is responsible for the cost of returning the item.

What should I do if I receive the wrong item?

  1. Confirm whether the item you ordered is the item you received. You can do this by comparing the part number on the shipping receipt to the part number on your email order receipt.
  2. Confirm that the part number on the order receipt is the same as the part number on the item packaging. Items can be incorrectly selected by the fulfillment warehouse.
  3. Confirm that the part number on the order receipt is the same as the part number on the item itself. Sometimes items are incorrectly packaged.
  4. Confirm that the part number on the order receipt is the right part number for your vehicle's year, make, model, sub-model, cab size, and bed length.
  5. If the numbers do not match, contact us and let the team know that you'd like to return your purchase.

What if I get mad, decide not to bother contacting Tuff Stuff Overland for an RA#, and return the item without authorization?

We may not be able to locate your return. We have multiple warehouses across the country and cannot link returns without the RA#. If you return an item without an RA# the chances are high that it will either get refused by the shipping department or lost in Return Land (that's right next to where Missing Sock Land resides). No valid RA# = No Credit.

If the item is returned with a valid RA#, we'll process your return, exchange the item for the correct part (if available), and send you a prepaid UPS shipping label if the error is ours.

If you are shipping an item over $50, we strongly suggest using a trackable shipping service (UPS or FedEx) and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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