ThrillSeeker Gear
Your go-to source for high-octane outdoor gear, wellness essentials, and cutting-edge adventure equipment. We're the ultimate destination for those who crave the thrill of the great outdoors and the comfort of top-tier health and wellness solutions.
Unleash Your Passion: Our products empower you to live life to the fullest, without compromise.
I went with this company because of how fast they responded to my email questions. Especially since it was on a Sunday when they were not even open. After verify stock for me the order was processed right away and item was received in a week. Scooter is everything I thought it would be and more. Super fun. Thanks!
I had been looking for a RTT for along time and finally the 23zero walkabout 72 was the choice. I talked to the 23zero headquarters in the states, direct and even though I was going to buy their tent with almost all the add ons to the tent except the awning. I could not get them to wave the shipping. I mean I work in the freight business and usually there is some wiggle room to save the consumer some cost when buying big ticket items.
Insert Thillseeker Gear and James! I reached out to them because they offered at least a discount on the tent. Once I started to work with James and he started putting together my order. We text or emailed over about a week, and he worked with me the whole purchase. They had the walkabout 72 tent. Annex, insulation, boot bags, sheet for the mattress, gear storage, portable lights for the tent, and they threw in the table that mounts to the internal frame. What did they (James) do for me? He got me free shipping and expedited my order which showed up ONE DAY after it had shipped!!! From someone who works in shipping, one of the nicest and well built pallets with my gear I have ever seen. Everything was in great shape, and James made sure the whole time. I couldn’t have asked for better service. This is how customer service use to be. I will shop with them in the future on any big purchases.
James is the Man! From the Very beginning! Over and Above Customer Service. When others can't pull you through cancel there and Let James at Thrillseeker Get it done for You 5 Stars PLUS!!!!
I've wanted a water bike since I was a kid. Finally, someone invented one that's good enough to actually consider being like a real bike on water.. this is a bespoke design and is really well made. Finding a seller was a bit of a challenge. The supply chain from, Schiller is a little slow but James from ThrillSeekerGear came to the rescue. After working hard to give me a competitive price, the order was placed and James kept in touch with Schiller to make sure they fulfilled the order by a deadline I had. I think there were 5 1 messages in our feed. So customer service certainly is In that.
The water bike came here before my deadline and I had it out in The water not long after I received it and I love it!
I may consider buying another one after using this at my cottage for a month this summer. I will definitely go back to ThrillSeekerGear When I do. Thanks, James!
After receiving an order, I realized one of the components was not the exact model that I had been seeking. I went through a process of return and replacement. Customer service was amazing. In this regard James the customer service agent I was working with, kept me up-to-date throughout the whole process, he was proactive in his status updates and the whole process ran smoothly and efficiently. It’s not often in today’s world that you receive great customer service. This was one of those examples and it stood out. Thank you.
When the shipping for my rooftop tent was delayed, I reached out to customer service for updates and to see what could be done. James was extremely efficient and helpful in his replies, and was very on top of keeping me in the loop for any new updates on my shipment. Even though my TentBox took a while to arrive, it was not the fault of Thrillseeker Gear at all, and I’m not sure what could have happened to my rooftop tent if I had bought my TentBox from a different company. Based on customer service alone I would purchase outdoor gear from Thrillseeker Gear again. I’m very happy to write that I received my TentBox safely this morning and cannot wait for future adventures down the road!
product is all that i expected. Love it!
Very quick response time and shipping. Great deal. We are in CA and it was cheaper to have shipped to us
Ran into a delivery issue due to my limited availability to receive our new grill onsite, and James worked tirelessly to find alternative shipping companies who would work with my constraints. Ultimately we went through three different logistics providers before landing on one that could work. James offered multiple solutions, including coverage of temporary warehousing via a local to me third-party provider while we sorted out the last mile. This company went above and beyond, and I intend to purchase from them again.
My experience with the purchase of my Tentbox Lite 2.0 roof top tent through Thrillseeker Gear was exceptional. James is outstanding at his job! There were things that happened that were outside of our control as far as delivery goes; a couple delays both before and after it got to the US. James was with me every step. After finding out about delays through emails from different companies along the way, James would respond to every text I sent in a timely manner; with professionalism.
I'm living post traumatic brain injury, so my nerves are on a hair trigger. James was very understanding of every concern I had along the way and settled my nerves anytime I had questions.
I definitely feel like I made the right choice to purchase though Thrillseeker Gear.
The product I received was well worth the wait. It is very well built. Quality product that is definitely worth the money!
Great product, but information on the ThrillSeeker website was confusing and resulted in an order that was deficient -- lacking a stand/cart and shelves. The reason I'm giving a perfect rating is that James at ThrillSeeker efficiently and judiciously corrected the confusion by recognizing the issue, apologizing for the confusion, quickly sending the extra hardware at no cost to me, following through to correct the confusing information on the website so that other customers don't run into the same issue, and even sending me a cover for the Kamado as a token of good will. Well done, James and ThrillSeeker! Your customer service is top! As for the Kamado, it is a seriously impressive and versatile oven/grill/smoker, very responsive, and we're having a tasteful and ceremonious time learning to use it one great dish at a time.
If you are concerned with the quality or size of this tent dont be, it states 3 person, 3 small people yes, 2 adults and a smaller child sure, but it will fit 2 full size adults comfortably. The quality is very good! Matter of fact its far better then I expected. I did have on small concern after deliverry and when I contacted the seller they responded quickly and resolved my concern quickly as well. I would buy this tent again and would buy from this seller again.
We are really happy with this outdoor fire pit because of it's large size and look. Delivery was great and it looks exactly like what is shown. I like that it came with a concrete repair kit and carrying straps so you can move it around as needed. Just be aware that it doesn't give off a lot of heat since it's gas-powered and the flames can only go so high. It's great at warming your toes, but if you're looking to keep a crowd warm, your best bet is to go with a wood-fueled fire pit.
Works well, quality product bit overpriced.
Fueling Your Passion for Adventure and Wellness with Exceptional Gear and Unwavering Quality.
ThrillSeeker Gear is all about blending heart-pounding adventure, well-being, and the beauty of the outdoors into your journey. The brand's mission goes beyond selling gear. It aims to empower you to embrace life's thrills, nurture well-being, and experience the magic of the wild.
Adventure is waiting, and ThrillSeeker Gear invites you to thrive and embrace the exhilarating experiences that lie ahead. Nature's allure and the untamed wilderness are central to the brand's ethos, encouraging you to immerse yourself in its beauty.
The gear offered by ThrillSeeker Gear is thoughtfully selected to serve as a reliable partner on every daring adventure. While adventure is important, well-being is also a priority. Our brand recognises the importance of balance and supports your well-being.
Adventure is only half the story. The other half is about finding balance, reconnecting with yourself, and soaking in the beauty around you. That's when we dove headfirst into the world of wellness – from saunas that cradle your journey to mindfulness tools that calm the chaos.
Our connection to the outdoors goes beyond personal experiences. It's about protecting the wild places we love so much. That's why we're committed to sustainable practices, responsible exploration, and leaving no trace behind.
